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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
949 Reviews

949 Reviews of Allen Chevrolet Cadillac - Service Center

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December 18, 2021

Oil change and tire rotation was done in a very fast time frame. I was very pleased. More

by JAXSULIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, JAXSULIER! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 16, 2021

Great service and done in a reasonable time. People were Great service and done in a reasonable time. People were very friendly and answered every question I had. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Joe! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

December 16, 2021

Dealership have no problem with the oil change center was great now it sucks having to wait an hour to get your oil and tires changed. More

by COACHKEVIN99
Recommend Dealer
Yes
Employees Worked With
Have no idea what the names are but they were great.
Dec 17, 2021 -

Allen Chevrolet Cadillac responded

COACHKEVIN99, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

December 16, 2021

Need to work on your communication skills disappointed all the communicated with me that's it More

by ROBERTCOBB242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Allen Chevrolet Cadillac responded

ROBERTCOBB242, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 15, 2021

I took my car in to fix a coolant leak. They charged me 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole addi More

by Jim chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Allen Chevrolet Cadillac responded

Jim chapman, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 15, 2021

Vicki in parts very helpful in finding tires for my 2018 Silverado and will be making appointment for install had oil change service was great thanks More

by Brettbates729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All persons in service on December 14
Dec 16, 2021 -

Allen Chevrolet Cadillac responded

Hi, Brettbates729! Thank you for the 5-star review. We're happy to hear that working with Vicki elevated your experience with us. We hope to work with you and your 2018 Silverado again soon. Take care! Sincerely, John Allen, General Manager

December 14, 2021

Called to come in for Oil change with out a appt and was in and out super fast. I will be back. More

by MMCCORKLE830
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MMCCORKLE830! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the world to us. Take care! Sincerely, John Allen, General Manager

December 11, 2021

Customer service was amazing. Vehicle was done before the estimated time. Very pleased with everything at this dealership More

by GREG.LAZETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, GREG.LAZETTE! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

December 10, 2021

Josh and Brad did a fantastic job on getting my Volt diagnosed and repaired in a very timely fashion. Couldn’t be more satisfied with the excellence in quality, cost and service provided by Allen Chevr More

by Pj_bran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Halsey
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, Pj_bran! Thank you for the stellar rating. We're happy to hear that working with Josh and Brad elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

December 10, 2021

They were very nice and informative they plug my tire andno charge the office girl was so nice and the place was very clean More

by VINNIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, VINNIE1! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

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