Allen Chevrolet Cadillac - Service Center

Our pick up time was delayed 2 times. We went there to retrieve the vehicle 2 times and were not called either time to up date us or save us a trip. Was told there was staffing shortage. Please call so th retrieve the vehicle 2 times and were not called either time to up date us or save us a trip. Was told there was staffing shortage. Please call so that we do not make 2 extra trips in only to find out that vehicle is not ready. Very disappointed. More

They were very professional and friendly. They got me right in for an oil change, great service! right in for an oil change, great service! More

Nice, friendly people!! Fast, quality service!!! Always there when you need them. I highly recommend Allen Chevrolet!!! there when you need them. I highly recommend Allen Chevrolet!!! More

Oil change and tire rotation was done in a very fast time frame. I was very pleased. frame. I was very pleased. More

Need to work on your communication skills disappointed all the communicated with me that's it all the communicated with me that's it More

Dealership have no problem with the oil change center was great now it sucks having to wait an hour to get your oil and tires changed. was great now it sucks having to wait an hour to get your oil and tires changed. More

Great service and done in a reasonable time. People were Great service and done in a reasonable time. People were very friendly and answered every question I had. Great service and done in a reasonable time. People were very friendly and answered every question I had. More

Vicki in parts very helpful in finding tires for my 2018 Silverado and will be making appointment for install had oil change service was great thanks Silverado and will be making appointment for install had oil change service was great thanks More

I took my car in to fix a coolant leak. They charged me 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole addi 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole adding coolant everyday, and they said there was no leak. While it was there they had to change my starter, at first the technician said my engine was siezed, lol. So they charged me over 500 for a starter job, which thr most mechanically ignorant person could change in less thst an hour and a stater is less than 100. So I was robbed twice. So I picked my car up yesterday and driving it home I smelled an overwhelming smell of coolant and seen i was low on coolant. I was told that they drove it to look for a leak, that was clearly a lie. The nice thing is I have documentation , videos and phone call records to take to court to prove my case. Great work you bunch of pirates! More

Called to come in for Oil change with out a appt and was in and out super fast. I will be back. in and out super fast. I will be back. More