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Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
949 Reviews

949 Reviews of Allen Chevrolet Cadillac - Service Center

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December 28, 2021

good service friendly people good facilitiesI wouldn't good service friendly people good facilities I wouldn't recommend them to my family and friends for purchasing and servicing More

by Jim Ostrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Trpevski
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jim Ostrowski! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 27, 2021

Since I paid $200.00 labor to have new tires on my car, I have had to re-inflate both tires on the RH side every two to three days. Also, the LF Tire Pressure Monitor no longer functions as intended. It does More

by mwnuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Allen Chevrolet Cadillac responded

mwnuk, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 25, 2021

As always, the service at Allen Chevrolet Cadillac was excellent. Acceptable wait time for my vehicle to be serviced. More

by PIZZATOJD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, PIZZATOJD! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon! Sincerely, John Allen, General Manager

December 25, 2021

I went to get an oil change at the quick service side but it was being renovated. They were still able to fit me in and it only took 45 minutes! Not bad at all! More

by izzman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person at the desk
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, izzman72! We look forward to working with you again in the future. Have a wonderful day! Sincerely, John Allen, General Manager

December 24, 2021

The only dealership that I will ever use ,And Have purchased more than 40 trucks and cars from Craig S He's family More

by RMFRENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, RMFRENDO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 23, 2021

I had a problem with a vibration when my truck shifted. Took it in Haven't felt a vibration yet. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, Wendy! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 22, 2021

The people in the service department were friendly and we had to use it for the holiday weekend.We brought the truck back the following Monday and it was fixed the same day!,.. Great service! More

by murchiefisher@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, murchiefisher@gmail.com! Thank you for the stellar rating. we're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 21, 2021

They were very professional and friendly. They got me right in for an oil change, great service! More

by HBERGMOOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, HBERGMOOSER! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 21, 2021

Our pick up time was delayed 2 times. We went there to retrieve the vehicle 2 times and were not called either time to up date us or save us a trip. Was told there was staffing shortage. Please call so th More

by LIFECARES
Recommend Dealer
Yes
Employees Worked With
julianna
Dec 22, 2021 -

Allen Chevrolet Cadillac responded

LIFECARES, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

December 20, 2021

Nice, friendly people!! Fast, quality service!!! Always there when you need them. I highly recommend Allen Chevrolet!!! More

by BMXGYM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember to waited on me for oil change
Dec 21, 2021 -

Allen Chevrolet Cadillac responded

Hi, BMXGYM! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

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