Allen Chevrolet Cadillac - Service Center

I am giving a 1/5 rating due to the customer service girl. She was very snippy regarding my lack of appointment and taking my $7 off coupon. The actual oil change was quick, but I watched as my car sat girl. She was very snippy regarding my lack of appointment and taking my $7 off coupon. The actual oil change was quick, but I watched as my car sat there after my oil change waiting for the girl to check me out. I was waiting a total of an hour and fifteen minutes and the oil change total lasted 20 minutes. The woman at the desk who signed me in was very snippy and for this, I rated this low. More

My car was cleaned before it was returned to me. Great thing. Thanks so much thing. Thanks so much More

Excellent service and great experience with the staff! I would recommend this to anyone who has a Chevrolet or GM vehicle would recommend this to anyone who has a Chevrolet or GM vehicle More

Service department is disorganized and doesn’t care about it. All they do is apologize and nothing else. it. All they do is apologize and nothing else. More

Staff is very friendly. Was in for a recall and oil change. Everything was completed timely and correctly. This is the only place I take my car for service and oil changes! change. Everything was completed timely and correctly. This is the only place I take my car for service and oil changes! More

Very good. Got me in right away. And was real quick. I was very very happy! was very very happy! More

Professional, knowledgeable, explains the issue in language I can understand. I have been doing business with Allen for over 25 years. Will always buy my car from them.😊 language I can understand. I have been doing business with Allen for over 25 years. Will always buy my car from them.😊 More

I did everything the way I wanted them everything perfect very good service friendly people very good service friendly people More

The entire staff is courteous, friendly, and exhibits a high degree of integrity. I've always felt that I could trust them and not have to worry about service being performed that was not needed. high degree of integrity. I've always felt that I could trust them and not have to worry about service being performed that was not needed. More

Was suppose to rotate tires never happened we waited to get more mileage on vehicle to get full service not just oil change. get more mileage on vehicle to get full service not just oil change. More