Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Allen Chevrolet Cadillac - Service Center

Monroe, MI

3.7
949 Reviews
Call Service Center (734) 242-4200

949 Reviews of Allen Chevrolet Cadillac - Service Center

Sort by
February 07, 2022

Took my '17 Colorado in because the engine light came on. It was serviced quickly and for a good bit less than I was quoted. Very satisfied. More

by joeyonos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Allen Chevrolet Cadillac responded

Hi, joeyonos! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

February 05, 2022

Very helpful staff. They were quick and nmade it a smoothe process. Highly recommend them. More

by Edt_flowerchild
Recommend Dealer
Yes
Employees Worked With
Service person not listed
Report | Print
Feb 07, 2022 -

Allen Chevrolet Cadillac responded

Hi, Edt_flowerchild! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 04, 2022

I think it would be in your best interest that I DO NOT fill in this survey. More

by nomosnowguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Allen Chevrolet Cadillac responded

nomosnowguy, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 03, 2022

Most kind customer service down in the service department that I have ever seen and dealt with. They are very professional and have the right kind of attitude for people of this world now a days More

by Kandice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, Danielle Sindel
Report | Print
Feb 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kandice! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 01, 2022

Got an oil change, the process went smoothly. All the staff was very friendly, even the staff I did not deal with directly. More

by LAURIEJBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary
Report | Print
Feb 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, LAURIEJBRUCE! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 01, 2022

Courtesy, friendly and professional.Vehicle was done Courtesy, friendly and professional. Vehicle was done when they said it would be. Very happy with the service. More

by DODYJANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Allen Chevrolet Cadillac responded

Hi, DODYJANES! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

January 31, 2022

Awesome staff, very polite, courteous and helpful with all aspects of buying leasing and servicing of your vehicle. More

by SCOTTC5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Report | Print
Feb 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, SCOTTC5567! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

January 30, 2022

Personnel very helpful and responsive. Service promptly done even without appointment! Great experience with competitive pricing. More

by HJONCYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary and Mark
Report | Print
Jan 31, 2022 -

Allen Chevrolet Cadillac responded

Hi, HJONCYN! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

January 29, 2022

They do not answer the phone they do not keep track of the appointments they make and get back to you More

by KJZS.723
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
If I knew their nameI would enter it
Report | Print
Jan 31, 2022 -

Allen Chevrolet Cadillac responded

KJZS.723, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

January 27, 2022

Excellent customer service. Everyone was very friendly and helpful. I would highly recommend Allen Chevrolet for all your car needs! More

by ANDREACLEGG726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody
Report | Print
Jan 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, ANDREACLEGG726! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

1
...
10
11
12
...
95