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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

April 25, 2022

Mike Johnson at Allen Chevrolet was amazing! He was upfront and honest and such a pleasure to work with. He took the time to explain everything. 10/10 recommend him as your next sales consultant More

by Melwilson901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Allen Chevrolet Cadillac responded

Hi, Melwilson901! Thank you for the stellar review. We're happy to hear that working with Mike elevated your experience with us. Your loyalty, trust, and recommendation mean the world. Take care! Sincerely, John Allen, General Manager

April 22, 2022

As soon as I walked in the door, I was greeted. The staff was friendly and smiling. The facility was very clean. The vehicle I walked in wanting was not the one I ended up buying. During my 3rd More

by Kathy U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not remember the lady I had been conversing with.
Apr 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kathy U! Thank you for the stellar review. We're delighted to hear that working with Mike elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

Apr 25, 2022 -

Kathy U responded

I will be a repeat customer and encourage my family and friends to include Allen's in their next vehicle search.

Apr 25, 2022 -

Kathy U responded

I will be a repeat customer and encourage my family and friends to include Allen's in their next vehicle search.

April 22, 2022

great service, I recently visited for first oil change and tire rotation, they were very quick. I was disappointed oil life was not reset, and DEF fluid was not topped off as I was told it would be. More

by RICHCICERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Allen Chevrolet Cadillac responded

RICHCICERO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 22, 2022

Outstanding service. Will always recommend this dealer and I don’t trust anywhere else! Love them! More

by SKAMPFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
Apr 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, SKAMPFER! Thank you for the stellar rating. We're delighted to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

April 22, 2022

Sarah was very unprofessional and rude. They won't reimburse me for my antenna they broke. More

by Dzie0321dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Kampfer, Nicole Harbison
May 03, 2022 -

Allen Chevrolet Cadillac responded

Dzie0321dave, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 19, 2022

Great place for service best mechanic in town really knows we hat he is doing. Will definitely go back More

by duanekathy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Halsey
Apr 20, 2022 -

Allen Chevrolet Cadillac responded

Hi, duanekathy21! Thank you for the stellar rating. We're delighted to hear that your positive experience earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

April 18, 2022

Made an Appointment for an oil change for 11am, got there at 10:45 . l got my truck back at a few minutes before 12. a hour is too long to wait for a oil change. it was much better when you could j More

by LDEMARIO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Apr 19, 2022 -

Allen Chevrolet Cadillac responded

LDEMARIO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 18, 2022

Under construction so things aren’t running smoothly. Over an hour to get my oil changed and tires rotated with an appointment More

by tryjac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know who I sealed with
Apr 19, 2022 -

Allen Chevrolet Cadillac responded

tryjac, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 17, 2022

Allen Cadillac was fantastic to work with! Mike J. made the whole process so easy. This is the fastest car buying experience I've ever had. Everyone was friendly and helpful. Don't hesitate More

by ashlyluna6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, ashlyluna6! Thank you for the 5-star review. We're happy to hear that working with Mike elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

April 16, 2022

Excellent customer service. Especially our salesman Mike Johnson. Worked hard to help me out. I was in a tough spot and needed a certain vehicle and needed a certain budget and More

by Stevenharkle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, Stevenharkle! Thank you for the stellar review. We're happy to hear that working with Mike earned us your recommendation. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

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