Allen Chevrolet Cadillac

You won't meet a salesperson as genuine and down to earth as Alayna. If you're ready to buy, go to her. Hands down. However, if you're just starting your shopping experience, stay away from Allen. I genuinel as Alayna. If you're ready to buy, go to her. Hands down. However, if you're just starting your shopping experience, stay away from Allen. I genuinely feel bad because I ended up going somewhere completely different after the sales manager came in to "seal the deal" when I stated repeatedly that I was there to look, value my trade, and wanted to return to see different models they had coming. I knew I would be buying, I wanted to use Allen because they are local, I just didn't want to buy that day....I wanted at least to see 1 different model of Chevy. The SM tried to use the shortages to get me to drop $1000 that day to 'secure both vehicles " I expressed interest in. He wouldn't take no for an answer until I had to say it for a 6th time. Truly just sour taste in my mouth. Again, Alayna....stellar. I genuinely wanted to give her my business, but my experience with that Sales Manager Danny Ruiz....I don't know when I'll be back. Thank you to Alayna for the great customer service More

Terrible service, very unprofessional. They have had my car for two months after it had got stolen, to “fix it” through insurance, But they haven’t done anything to it, and or kept me up They have had my car for two months after it had got stolen, to “fix it” through insurance, But they haven’t done anything to it, and or kept me up to date with what’s going on. I’m not happy, and I definitely won’t be bringing my vehicle back for any future repairs, and I highly don’t recommend them. Thanks for nothing! 🙂 More

Mike Johnson at Allen Chevrolet was amazing! He was upfront and honest and such a pleasure to work with. He took the time to explain everything. 10/10 recommend him as your next sales consultant He was upfront and honest and such a pleasure to work with. He took the time to explain everything. 10/10 recommend him as your next sales consultant! We will definitely be doing business with him in the future. Thank you Mike. We love our new Silverado! Every staff member we encountered at Allen was wonderful! More

As soon as I walked in the door, I was greeted. The staff was friendly and smiling. The facility was very clean. The vehicle I walked in wanting was not the one I ended up buying. During my 3rd The staff was friendly and smiling. The facility was very clean. The vehicle I walked in wanting was not the one I ended up buying. During my 3rd visit, Mike Johnson got to know me and hit it right in the nose. I couldn't be happier. He did not give up and was wiling to take as much time as I needed to make my decision without any pressure. More

great service, I recently visited for first oil change and tire rotation, they were very quick. I was disappointed oil life was not reset, and DEF fluid was not topped off as I was told it would be. and tire rotation, they were very quick. I was disappointed oil life was not reset, and DEF fluid was not topped off as I was told it would be. More

Outstanding service. Will always recommend this dealer and I don’t trust anywhere else! Love them! Will always recommend this dealer and I don’t trust anywhere else! Love them! More

Sarah was very unprofessional and rude. They won't reimburse me for my antenna they broke. They won't reimburse me for my antenna they broke. More

Great place for service best mechanic in town really knows we hat he is doing. Will definitely go back knows we hat he is doing. Will definitely go back More

Made an Appointment for an oil change for 11am, got there at 10:45 . l got my truck back at a few minutes before 12. a hour is too long to wait for a oil change. it was much better when you could j there at 10:45 . l got my truck back at a few minutes before 12. a hour is too long to wait for a oil change. it was much better when you could just drive up to the oil change building and be done in 20 minutes. More

Under construction so things aren’t running smoothly. Over an hour to get my oil changed and tires rotated with an appointment Over an hour to get my oil changed and tires rotated with an appointment More