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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

May 10, 2022

It was a rainy day I had a headlight out. I approached the door door open and I pulled in a sweet young lady assisted me. Everyone was very friendly and one of the guys actually asked if I wa More

by dbudwaywillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hillary Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Kampfer, Nicole Harbison
May 10, 2022 -

Allen Chevrolet Cadillac responded

Dbudwaywillis, thank you for taking the time to share your experience with us. We're so glad that you had a good experience with our service team. We appreciate your business with us and hope to see you again sometime! Sincerely, John Allen, General Manager

May 07, 2022

Nice people, clean store. They found me a car I like. 5 stars, would shop there again.🙂 More

by WHITEEAGLESJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
May 09, 2022 -

Allen Chevrolet Cadillac responded

Whiteeaglesj, thank you for taking the time to leave a five star review. We're so glad to hear that our team found you a car you like. We wish you all the best with it! Have a great day! Sincerely, John Allen, General Manager

May 04, 2022

Love Allen Chevrolet Cadillac it’s always been the bus dealership way back even when I worked there you guys are the best thanks for all your hard work Craig More

by maryduffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Allen Chevrolet Cadillac responded

Maryduffey, thank you for the 5 star review. We're so glad to see that Craig helped you found a vehicle you love. We wish you all the best with it and hope to see you again soon! Sincerely, John Allen, General Manager

May 01, 2022

Took car in for tire rotation and wash. After 2+ hours no one told me my car was finished had to ask for it. Turned my Cadillac lease in asked for a Chevrolet unable to help me. Wife went i More

by Kloka2005
Recommend Dealer
No
Employees Worked With
Craig Sauer
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Allen Chevrolet Cadillac responded

Kloka2005, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 26, 2022

You won't meet a salesperson as genuine and down to earth as Alayna. If you're ready to buy, go to her. Hands down. However, if you're just starting your shopping experience, stay away from Allen. I genuinel More

by TBoo0423
Recommend Dealer
No
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz, Danielle Sindel, Nicole Harbison
May 03, 2022 -

Allen Chevrolet Cadillac responded

TBoo0423, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 25, 2022

Terrible service, very unprofessional. They have had my car for two months after it had got stolen, to “fix it” through insurance, But they haven’t done anything to it, and or kept me up More

by Mirandadotson97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Kampfer
May 03, 2022 -

Allen Chevrolet Cadillac responded

Mirandadotson97, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 25, 2022

Mike Johnson at Allen Chevrolet was amazing! He was upfront and honest and such a pleasure to work with. He took the time to explain everything. 10/10 recommend him as your next sales consultant More

by Melwilson901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Allen Chevrolet Cadillac responded

Hi, Melwilson901! Thank you for the stellar review. We're happy to hear that working with Mike elevated your experience with us. Your loyalty, trust, and recommendation mean the world. Take care! Sincerely, John Allen, General Manager

April 22, 2022

As soon as I walked in the door, I was greeted. The staff was friendly and smiling. The facility was very clean. The vehicle I walked in wanting was not the one I ended up buying. During my 3rd More

by Kathy U
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately, I do not remember the lady I had been conversing with.
Apr 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, Kathy U! Thank you for the stellar review. We're delighted to hear that working with Mike elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

Apr 25, 2022 -

Kathy U responded

I will be a repeat customer and encourage my family and friends to include Allen's in their next vehicle search.

Apr 25, 2022 -

Kathy U responded

I will be a repeat customer and encourage my family and friends to include Allen's in their next vehicle search.

April 22, 2022

great service, I recently visited for first oil change and tire rotation, they were very quick. I was disappointed oil life was not reset, and DEF fluid was not topped off as I was told it would be. More

by RICHCICERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Allen Chevrolet Cadillac responded

RICHCICERO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

April 22, 2022

Sarah was very unprofessional and rude. They won't reimburse me for my antenna they broke. More

by Dzie0321dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Kampfer, Nicole Harbison
May 03, 2022 -

Allen Chevrolet Cadillac responded

Dzie0321dave, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

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