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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

June 30, 2022

Thank you Joe for giving us an amazing truck buying experience. You did an amazing job.. Thank you for listening to everything we needed and wanted and helped us get the best truck for us. Thanks for More

by aliciaparks09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Jul 01, 2022 -

Allen Chevrolet Cadillac responded

Hi, aliciaparks09! Thank you for the 5-star rating. We're delighted to hear that working with Joe earned us your recommendation. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

June 21, 2022

Great service and sales! Been getting our last few cars here and will continue in the future! More

by nicole87m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Allen Chevrolet Cadillac responded

Congratulations on your new vehicle, Nicole87m! We truly appreciate your business with us and look forward to working with you again in the future. Safe travels! Sincerely, John Allen, General Manager

June 13, 2022

Over charged for the service. It was an insult to us who have had Chevy's and Cadillacs for decades. We argued with service manager but his reasoning did not make any sense. We wi More

by suselew
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Allen Chevrolet Cadillac responded

suselew, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

June 12, 2022

You guys absolutely wasted my time! We drove 45 minutes with gas at $5.19/gal just for your sales manager to tell us someone had merit on the van over us because she drove 2 hours away More

by devantez32
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Jun 14, 2022 -

Allen Chevrolet Cadillac responded

devantez32, thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 07, 2022

Top quality dealership and a very professional. They treat their customers with care. Craig Sauer is one of the best in the business. More

by Bozie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Allen Chevrolet Cadillac responded

Hi, Bozie! Thank you for the 5-star rating and for sharing this lovely photo with us. We're delighted to hear that working with Craig elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

May 21, 2022

Mike Johnson was great to work with! First time at Allen Chevrolet and definitely will be back. Staff was extremely nice!! More

by Czekaj.mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Allen Chevrolet Cadillac responded

Hi, Czekaj.mike! Thank you for the 5-star rating. We're delighted to hear that working with Mike earned us your loyalty and trust. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

May 18, 2022

Craig makes the experience very easy. He is extremely knowledgeable and keeps clients up to speed with the process. Highly recommend! More

by Jd153045
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, Jd153045! Thank you for the 5-star review. We're delighted to hear that working with Craig earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

May 18, 2022

Our 2nd time working with Allen Chevrolet. They are absolutely wonderful. Mike Johnson and Randy Thompson are the absolute best to work with! I love my new car! More

by Melwilson901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Allen Chevrolet Cadillac responded

Hi, Melwilson901! Thank you for the stellar rating. We're delighted to hear that working with Mike and Randy elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

May 13, 2022

The entire buying experience was flawless. Craig always kept us up to date on every detail of our order and the finalizing of the sale. We will definitely go back for future purchases. More

by r.angelocci
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Allen Chevrolet Cadillac responded

R.angelocci, thank you for the 5 star review. We're so happy that you had such an amazing experience. We hope that Craig was able to help you find a vehicle you love! We appreciate your business and hope to work with you again soon! Sincerely, John Allen, General Manager

May 11, 2022

Worst experience of my life! Never been so rudely treated and lied to in my entire life! More

by Hwfox1
Customer Service
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody
May 11, 2022 -

Allen Chevrolet Cadillac responded

Hwfox1, thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

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