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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,857 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,857 reviews

June 18, 2021

Allen Chevrolet is Fantastic to work with. Everyone is friendly and helpful, especially Derek Berg! Thanks again for all your help and work Derek. I look forward to purchasing again from you. More

by NEYPALMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, April Seger, Danielle Sindel
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

I'm glad to hear that you had a great experience with Derek. We greatly appreciate your kind feedback and five-star review! If you need anything else please let us know. We look forward to seeing you again! Sincerely, John Allen, GM

June 17, 2021

Over the top above and beyond service. From sales to the service department. I can’t say enough great things about this dealership. So happy I found them! Randy was my salesman and he was awesome. I dealt w More

by MORETMELANIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

We're glad to hear that your car service and buying experience was above and beyond with Randy and Chris! We truly appreciate your kind words and look forward to working with you again in the future! Sincerely, John Allen, GM

June 17, 2021

Brought my car back for detailing it does look nice but there is still bugs in the front And the best of my knowledge it does not look like it’s been waxed. I love cars and I’ve clean my own and I think I More

by JLPCRP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your staff is very friendly. But the service needs to have a little bit I don’t have a grade thank you., Nathan Davison
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the feedback on your car's service. We would like all of our customers to leave 100% satisfied with their experience so if you would like to discuss anything further to help make your next appointment better, please don't hesitate to reach out and give us a call. Sincerely, John Allen, GM

June 17, 2021

Bob was great got us a better interest rate then was pre-approved for. Very quick great experience. Even filled the jeep up for us. More

by ROBERTLYTTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, April Seger
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review, RobertLytten. We are so glad to hear that Bob was able to make your experience with us a great one. We wish you all the best with your new Jeep and hope to work with you again in the future! Sincerely, John Allen, GM

June 17, 2021

I stopped by Wednesday afternoon for a oil change and tire rotation and I couldn’t believe only 1 car in the bay! in and out in 30 minutes! Great service. More

by Cadilac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 18, 2021 -

Allen Chevrolet Cadillac responded

Cadilac, thank you for the 5 star review. We're glad that our team was able to assist you quickly and efficiently with your car's oil change and tire rotation. We appreciate your business and look forward to your next visit! Sincerely, John Allen, GM

June 17, 2021

Honest, friendly and customer focused. I would not hesitate to bring my vehicles to them in the future. I always know they will treat me right. More

by Mike F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback, Mike. We are so glad our team made you feel welcome and confident in bringing your vehicles back here. We look forward to your next visit! Sincerely, John Allen, GM

June 17, 2021

I call for service and always very nice on the phone and get my service set I don’t usually have to wait. Service department. Chris is always great More

by Sylvialaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

Sylvialaney, thank you for the positive feedback. We're glad Chris has been helpful to you during your service visits and that the job is done with little wait time for you! Have a great day! Sincerely, John Allen, GM

June 16, 2021

I got there at 5:35 they close at 6 they made me feel they were doing me a favor and would not rotate my tires as I asked. Very unhappy with them More

by STEPHENORDISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jun 18, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

June 15, 2021

Very efficient and very kind. Oil change process was fast. Staff were courteous and got to work immediately upon my arrival. I will use this again More

by KARAKOREN25
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 16, 2021 -

Allen Chevrolet Cadillac responded

We are happy to see that your experience with us deserved a 5-star rating! We value your business and look forward to working with you again. Sincerely, John Allen, GM

June 14, 2021

The service work was completed on time and resolved my issue. A loaner car was available to minimize the impact to me. The shop hours were convenient to drop off and pick up my car. More

by JIMSCNABEL89
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cris my service manager, Keith Cousino
Jun 14, 2021 -

Allen Chevrolet Cadillac responded

Hi JIMSCNABEL89, thank you for the kind words and praise. We appreciate your business and look forward to providing you with the 5-star service you're accustomed to again in the near future. Sincerely, John Allen, GM

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