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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

June 21, 2021

Josh was extremely helpful with getting me into my new Blazer! He helped me get the most value for my trade in vehicle and was super honest about everything! I highly recommend seeing him especially if th More

by Emalee McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

Hi Emalee, Josh will be thrilled to know that you had a great experience working with him. We really appreciate your positive feedback and five-star rating. Please let us know if you need anything else. Enjoy your new Chevy Blazer! Sincerely, John Allen, GM

June 20, 2021

Derrick was on top of everything! Very helpful, I would work with him again Explained everything with clarity so this gal could understand new technology! More

by HOMECARESAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive rating and kind feedback! We're happy to hear that you had a great experience with Derek. Please let us know if there is anything else that we can do to assist you. Have a great day! Sincerely, John Allen, GM

June 20, 2021

Wouldn’t refer this dealership ship to anyone in all honesty I’d send them next door instead trust me I’ll save people the headache and the run around these people give you More

by CHADRDUVAL88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Jun 30, 2021 -

Allen Chevrolet Cadillac responded

Hi CHADRDUVAL88, Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us at (734) 242-4200, we would like to rectify the situation. Thank you. Sincerely, John Allen, General Manager

June 20, 2021

Always fast friendly and professional service. Vehicle was in for oil change, the wait time was minimal and the waiting area was very clean. The work was done very quickly. More

by MTOPJIAN302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

We greatly appreciate the five-star rating! We're glad to hear that you had a great experience with our service dept. If you need anything else, please let us know. Have a wonderful day! Sincerely, John Allen, GM

June 19, 2021

Derek & Nolan did a great job working with us at the end of our lease on our XT5 and finding us a 2021 XT5 replacement! Thanks to the Allen Cadillac TEAM! More

by GCONLEY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan , Derek Berg
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

I'm happy to hear that you had a great experience with Derek and Nolan! We greatly appreciate all of your kind feedback and high rating. If you need anything else please let us know. Enjoy your new car! Sincerely, John Allen, GM

June 18, 2021

Allen Chevrolet is Fantastic to work with. Everyone is friendly and helpful, especially Derek Berg! Thanks again for all your help and work Derek. I look forward to purchasing again from you. More

by NEYPALMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg, April Seger, Danielle Sindel
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

I'm glad to hear that you had a great experience with Derek. We greatly appreciate your kind feedback and five-star review! If you need anything else please let us know. We look forward to seeing you again! Sincerely, John Allen, GM

June 18, 2021

Great service and supper fast. Had a problem with a leak at the rear diff. Was taken care of the first visit and the people kept me informed the entire time. More

by jdmohn@live.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Cousino
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback! I'm thrilled to hear that our team was able to help you successfully. Please let us know if you need anything else. We appreciate the five-star rating! Sincerely, John Allen, GM

June 18, 2021

The workmanship was outstanding as always. The vehicle was returned on the date that I was given. I received updates. The interactions with Brad were professional, courteous, and friendly. Would recommend More

by VIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive feedback on your experience with Brad. We greatly appreciate the five-star rating and recommendation! If you need anything else, please do not hesitate to reach out. Have a great day! Sincerely, John Allen, GM

June 18, 2021

Service was excellent. Brought the vehicle in on Monday and picked it up on Friday. But there was no communication, phone call etc.regarding status of vehicle. More

by SCGREIBERJBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 21, 2021 -

Allen Chevrolet Cadillac responded

I'm happy to hear that you had a great experience with our service dept! We're sorry to hear about the lack of communication regarding the status of your vehicle. Excellent customer service is our first priority and we will keep your valued feedback in mind. Thank you for the five-star review. We hope to see you again! Sincerely, John Allen, GM

June 17, 2021

Bob was great got us a better interest rate then was pre-approved for. Very quick great experience. Even filled the jeep up for us. More

by ROBERTLYTTEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, April Seger
Jun 17, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5 star review, RobertLytten. We are so glad to hear that Bob was able to make your experience with us a great one. We wish you all the best with your new Jeep and hope to work with you again in the future! Sincerely, John Allen, GM

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