Back

Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,855 reviews

July 01, 2021

The quick lane oil change is awesome! The staff was awesome also. More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I knew the names of the 2 young ladies who helped me as well as the person who was laboring in the oil pit. I appreciate each of you!
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

Bird, Thank you for the positive review. We're glad our service team helped make your experience here a great one! Sincerely, John Allen, GM

June 30, 2021

Friendly service staff. Prompt.Great experience.Thank Friendly service staff. Prompt. Great experience.Thank You. Highly recommend. More

by kbosman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
Jun 30, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always greatly appreciated. Thank you, kbosman! Sincerely, John Allen, GM

June 29, 2021

It was great working with josh and his team, they were efficient, knowledgeable and awesome! 10/10 recommend josh & Allen Chevy for all your car needs! More

by Kristen Scheer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz, Danielle Sindel
Jun 29, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the excellent review, Kristen Scheer! We look forward to working with you again. Sincerely, John Allen, GM

June 28, 2021

I was able to make an appointment within days. The issue with the car was under warranty and the serviced looked that up for me. It was repaired on the same day. I could not be happier. Thank you More

by Thomasdking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Allen Chevrolet Cadillac responded

Perfect ratings are always appreciated. Thank you, Thomasdking! Sincerely, John Allen, GM

June 27, 2021

I had an oil change. Everyone was friendly and the service was good and quick! More

by laura m.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A young woman was heading up the service department the day I was there.
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating! We greatly appreciate you taking the time to comment on your experience with our service department. We hope to see you again soon. Sincerely, John Allen, GM

June 27, 2021

Helped me out on a great car and a great price. The dealer, Andrew Genovesi was really friendly and knew his stuff. Would recommend to others. More

by DAVIDPARKER1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genovesi
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback on your experience with Andrew! We really appreciate your recommendation as well as the five-star review. Sincerely, John Allen, GM

June 27, 2021

Fast, friendly service. Everyone was very pleasant and helpful. Love the new Express service area. More

by SDC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback and five-star rating! We appreciate you taking the time to comment on your experience with us. Have a great day! Sincerely, John Allen, GM

June 26, 2021

Amazing staff and trustworthy service team. My first lease was a disaster but my second one through Allen was great. From the sales team to the service department.. they will honestly take care of you. More

by Sgt Buzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind feedback and five-star rating! We appreciate you taking the time to comment on your experience with us. Have a great day! Sincerely, John Allen, GM

June 26, 2021

Just started looking for a new truck but the oil change garage is fastest and best around More

by WHIP1285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Donavan
Jun 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the valued feedback. We greatly appreciate the high rating! If you need anything else, please let us know. Sincerely, John Allen, GM

June 25, 2021

Service did not meet my expectations. Vehicle was at dealership for over 10 hrs and no loaner vehicle was provided...this is required when Escalade was purchased and still under warranty. When asked I w More

by EOROURKE34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Cousino
Jul 02, 2021 -

Allen Chevrolet Cadillac responded

EOROURKE34, Thank you for taking the time to send us your feedback. We currently have very limited inventory & we're sorry for any inconvenience we may have caused you. Please reach out to us at (734) 242-4200, we would like to rectify the situation. Thank you. Sincerely, John Allen, General Manager

...
76
...