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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

July 13, 2021

Friendly, professional, efficient. Only issue...used coupon was told that service cost more than coupon due to my filter costing more. As a return customer that should not have been an issue. More

by sewcrazee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your feedback, sewcrazee1. We are always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We look forward to working you again soon! Sincerely, John Allen, GM

July 13, 2021

This dealership has a wonderful staff. They are very helpful, friendly and well experienced in the positions that they have. There is a wide variety of vehicles to choose from and the staff will make su More

by MONDAYTERI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, MONDAYTER10. Here at Allen Chevrolet Cadillac, we pride ourselves with a knowledgeable, competent, and compassionate staff. We're happy to hear that you've had a positive experience with them. Have a great day! Sincerely, John Allen, GM

July 11, 2021

Very friendly, efficient and fast. Waiting area very clean and comfortable. Professional work crew. Feel very confident taking my car for service. In & out - my style! More

by PARRANSGREENHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your 5-star review! We're ecstatic to hear about your positive experience with us. Safe travels! Sincerely, John Allen, GM

July 11, 2021

The people were very friendly and very helpful. Great staff! The salesman Joe Donavon was helpful and answered all my questions. I would recommend this dealership to anyone. More

by LAB017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan and Joe
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

We're happy to hear that Joe was able to elevate your shopping experience with us! Should you have any further inquiries, please feel free to give us a call, and we'd be very happy to help! Sincerely, John Allen, GM

July 11, 2021

Service was excellent and the sales associate could easily answer all my questions. They were able to get me in and out quickly and made every effort to make sure I take the new truck home the same day More

by RYJONES12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Congratulations on your new truck, RYJONES12! We're happy to hear that the buying process was easy and quick. We look forward to your next visit. Till then, enjoy your new ride! Sincerely, John Allen, GM

July 11, 2021

Great to work with. Very friendly, helpful and informative. They made sure we knew everything necessary to make the right decision for our family. Highly recommend! More

by TINY_PEANUT2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

We're so happy to hear about your positive experience with us, TINY_PEANUT2001. Thank you for your recommendation, and safe travels! Sincerely, John Allen, GM

July 11, 2021

Services were provided in a timely manner. They were also done correctly. Fair pricing for the services performed. Explained next services that could possibly be needed. More

by SHAFERJL112311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your positive review of our services, SHAFERJL112311! We're happy to hear that you left our dealership satisfied with our services. Have a good day! Sincerely, John Allen, GM

July 09, 2021

Fast service , done right, people were friendly. I would highly recommend your center in the future and I will be a returning customer. It was a pleasure doing business with them More

by RONANDCOL95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, RONANDCOL95! Thank you for your positive review. Your recommendation is valuable to us, and we hope to see you again soon! Sincerely, John Allen, GM

July 08, 2021

Oil change staff friendly but pricing on a few of the service related items are double than most places. Thank you very much for help More

by KYLE.HALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your feedback, KYLE.HALL. If you have any further inquiries, please do not hesitate to give us a call here at Allen Chevrolet Cadillac. We are always happy to help! We hope you have an awesome day. Sincerely, John Allen, GM

July 08, 2021

Had a great experience at Allen Chevrolet! Up front and honest service, they got me in and out quickly with exactly what I needed. I highly recommend Mike Johnson, Danny Ruiz, and the rest of the team. More

by s.pickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Jul 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, s.pickett! Thank you for your high rating and recommendation. It means the world to us! Mike Johnson and Danny Ruiz are valued members of our team, and we're happy to hear that their quick and reliable service has left you satisfied. We look forward to your next visit. Sincerely, John Allen, GM

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