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Allen Chevrolet Cadillac

Monroe, MI

4.4
1,855 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,855 reviews

July 16, 2021

The service department is awesome! Chris kept me informed of everything they needed to do and how much it was going to cost. And everything was done in a couple of days. Very satisfied with the service. More

by Peggyishappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you for leaving us a high rating, Peggyishappy! Chris is an excellent employee, and his service and expertise are unmatched. We hope to work with you again soon! Sincerely, John Allen, GM

July 16, 2021

^_^ Excellent & Super Friendly Service from the ladies and gentlemen at Allen Chevrolet Cadillac! Couldn’t recommend them even further as they are first class all the way. More

by HZ2357JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Lessard
Jul 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the kind review, HZ2357JC! Your recommendation and business are of utmost importance to us. Have a great day! Sincerely, John Allen, GM

Jul 19, 2021 -

HZ2357JC responded

^_^ Your definitely welcomed John and thanks so much for the kindhearted service as you’s are #1 in that regard, plus hope you all have a fantastic day!

July 16, 2021

Very friendly. Answers questions thorough when asked. Got me right in and got me right out the next day . Very efficient. And great dealership . Would recommend to family and friends . More

by T4YA72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, T4YA72! Thank you for your high rating and recommendation. They mean the world to us! We look forward to you next visit. Safe travels! Sincerely, John Allen, GM

July 15, 2021

Easy to set up appointment. Did the warrant work fast. Didn’t have to sit at dealership all day to get it done. Handled very professional More

by Sweatdavid1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Hi, Sweatdavid1! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon! Sincerely, John Allen, GM

July 15, 2021

Don’t believe the dealer did anything but change the oil and clean the truck! Was over full on oil!!the break pads were shot a wk later!would of taken truck back but no answer when asked if I could return! More

by JOGAZ8
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Kapp
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you so much,, for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Have a great day. Sincerely, Allen Chevrolet Cadillac Team

July 15, 2021

Sara was knowledgeable about the car, the pick up was easy to do. The dealership was easy to work with and all were friendly, however have not been in for service which in my experience is where the real More

by carol12505
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison, Sara Tyner-Grzywinski
Jul 16, 2021 -

Allen Chevrolet Cadillac responded

Hi, carol12505! We're delighted to hear that Sara was able to provide you a 5-star experience with us. We look forward to your next visit! Sincerely, John Allen, GM

July 14, 2021

Great work by the sales staff, found the auto we wanted and worked with us to make the deal. Very pleased with all the internet staff, sales staff and appraisal staff. More

by RLAWERY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina White
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, RLAWERY! Here at Allen Chevrolet Cadillac, we pride ourselves with a knowledgeable, competent, and compassionate team. We look forward to working with you again soon! Sincerely, John Allen, GM

July 14, 2021

Very professional but hard to get on phone to ask ? And it would be nice to have more loaners so I don't have to get a rental that costs 350 dollars More

by MELISSADAVEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MELISSADAVEY9. Thank you so much for taking the time to give us your feedback. We're always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. Have a good day! Sincerely, John Allen, GM

July 14, 2021

Had an oil change on my Ford Edge, Ford dealership cannot even come close to your quick and efficient service. Thank you and will see you for my next oil change. More

by WHIP1285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, WHIP1285! Thank you for taking the time to leave us a positive review. We're ecstatic to hear that you left our dealership satisfied with our services. See you again soon! Sincerely, John Allen, GM

July 13, 2021

Authentically want to help. Great atmosphere throughout the building. I left there feeling that this will be my spot to purchase a nice car from here on. More

by DONALDBYRD2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for your high rating, DONALDBYRD2017. We're happy to hear that you've had a positive experience with us. We look forward to your next visit! Sincerely, John Allen, GM

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