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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

July 23, 2021

Arrived at the Express service at a good time. No wait for an open bay. Fast, friendly service. Had an oil change and tire rotation. More

by sdc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, sdc0! Thank you for the high rating! We're happy to hear that we were able to help with your oil change and tire rotation. We look forward to working with you again. Sincerely, John Allen, GM

July 23, 2021

Took my vehicle for service. They couldn’t find performance issue, told me one issue would be addressed by replacing an expensive part, but it didn’t, they broke trim pieces and didn’t fix them. I More

by Poor service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Poor service, Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 732-242-4200. Sincerely, The Allen Chevrolet Cadillac Team

July 23, 2021

The service was great. Brad was very attentive, informative and polite. Answered my questions and showed me a diagram of what had to be replaced on my car. More

by jcvandine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, jcvandine! We're happy to hear that working with Brad was able to elevate your experience with us here at Allen Chevrolet Cadillac. We hope to work with you again soon! Sincerely, John Allen, GM

July 23, 2021

Very friendly and fast service. It is so convenient to come and get your oil changed or other services without an appointment. Thank you Team More

by or40eo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar rating, or40eo! We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

July 23, 2021

EXCELLENT Service! Went to Allen Chevrolet after looking at other dealerships for nearly 8 months and finally got what we had been looking for - a used vehicle with the right options at a fair price. Bob wo More

by BEVERLYBENNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kapp, Tina White
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Congratulations on your Chevrolet Tahoe, BEVERLYBENNER! We're happy to hear that your positive experience with Bob has earned us your recommendation. We look forward to your next visit. Till then, we hope you enjoy your new ride! Sincerely, John Allen, GM

July 23, 2021

Friendly courteous helpful and not aggressive in pushing you into a vehicle. They are or seem to be patient and answer all the questions honestly More

by JBCOUSINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jul 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, JBCOUSINO! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon! Sincerely, John Allen, GM

July 22, 2021

Friendly service, good people I really impressed About Friendly service, good people I really impressed About the service. No appointment needed for Oil change. My sales person was as good as it gets. More

by DENNISDECK48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, DENNISDECK48! We're delighted to hear that we have earned your recommendation. This means the world to us. We look forward to working with you again soon! Sincerely, John Allen, GM

July 22, 2021

I’m glad it’s so easy and comfortable to get necessary service done on my Chevy colorado. Sarah and her crew do excellent work in minimum time. More

by KOFFEELADY1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, KOFFEELADY1945! We're happy to hear that Sarah's expertise and customer service led to a 5-star experience with us. Your Chevy Colorado is in good hands! Have a great day. Sincerely, John Allen, GM

July 22, 2021

Had an oil change it was a nice day it wasn't too hot in the garage and I sat in the lounge comfortably only took him maybe 15 minutes I was totally satisfied thank you More

by Jim's Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jim's Chevy! Thank you for the 5-star review. We're happy to hear that you had a pleasant oil change experience with us. We hope you have a great day! Sincerely, John Allen, GM

July 22, 2021

ALLEN Chevrolet is the best of the best! Thank you so much to the Allen Family and their entire sales and service teams. I could not be happier…. More

by PLAMARRE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Jul 23, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar rating, PLAMARRE3! We're ecstatic to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do not hesitate to give us a call. Sincerely, John Allen, GM

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