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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

August 04, 2021

Clean, Courteous, and really fast. Told my girl i would be gone like an hour was home in under 30 minutes. I will only take my equinox to allen! More

by ryno.7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review, ryno.7447! We're happy to hear that we have earned your loyalty and trust. We hope you have a great day! Sincerely, John Allen, GM

August 04, 2021

Parts hung to address problem with cruise control and made no difference. Returned with evap problem and charged for another part. Better service troubleshooting is.needed. More

by Mneubecker.ike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

August 03, 2021

Very helpful and polite. Had a great experience. Craig was very energetic and got us the vehicles that we wanted to look at very quickly. More

by STEVETHORNSBURY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel
Aug 04, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review, STEVETHORNSBURY. Craig is a valuable member of the team, and we'll surely send your kind words to him. Have a good day! Sincerely, John Allen, GM

August 03, 2021

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by LDCOLPAERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, LDCOLPAERT! Thank you for the 5-star review. We hope to work with you again soon! Sincerely, John Allen, GM

August 03, 2021

Sara was the ABSOLUTE BEST. 5 stars want enough to explain how awesome she is. i appreciate everything she has done to help me out!!!!!! She was friendly and understanding from the start! I highly re More

by Sky Hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Aug 04, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, Sky Hall! We're ecstatic to hear that working with Sara has led to such a positive experience and has earned us your recommendation. We look forward to working with you again soon. Sincerely, John Allen, GM

August 02, 2021

Very Accommodating and efficient. Friendly salesperson Josh Kimbrell. Sattisfied with the used vehicle, clean and runs great. Thanks for working with us. Will recommend you again. More

by KARNERM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, KARNERM. Thank you for the stellar review. We're happy to hear that Josh was able to help elevate your experience with us. Moreover, we're ecstatic to learn that we have earned your recommendation. Safe travels! Sincerely, John Allen, GM

August 02, 2021

Exceeded expectations! Fixed what another dealer couldn’t. Other dealer couldn’t align my truck. Very frustrating. Also, the other dealer would not listen to my concerns for something which should b More

by ChevyHDowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, ChevyHDowner. We're happy to hear that we were able to help you with your alignment and concerns. Please do let us know if there's anything else we can help you with. Have a great day! Sincerely, John Allen, GM

August 01, 2021

Dealership was nice and clean staff was couteous offered us water took time to let us look at vehicles that we were interested in within our price range and let us test drive numberous vehicles even close t More

by kstar2215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, kstar2215. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

July 31, 2021

Excellent repair work on my Cruze, even cleaned up my interior, and was able to pick up car exactly when they said it would be ready, for that I give Allen Chevy 2 thumbs up, keep up rhe great work. More

by TRUEOGRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Body Shop manager
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Hi, TRUEOGRE! We're happy to hear that we were able to help with the repair work on your Cruze. We hope to work with you again soon! Sincerely, John Allen, GM

July 30, 2021

Awesome customer service and very professional. They got me in on short notice as I was in Monroe visiting my Mother! I would definitely use again…. Thank you More

by Ybella831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Victoria
Aug 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Ybella831! We're delighted to hear that you were satisfied with our customer service. We hope to see you again soon. Sincerely, John Allen, GM

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