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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,862 reviews

August 06, 2021

Wonderful customer service! We appreciated the help and kind people. Very timely at the dealership for service. Walked in and out within 3 hours. Thank you! More

by EMSOLES1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison
Aug 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, EMSOLES1019! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

August 06, 2021

Everyone at this dealership was incredibly professional and yet still warm, friendly, and helpful. I felt like a friend was helping me through the process. More

by marydonbrosky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Aug 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, marydonbrosky! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

August 06, 2021

The service was fast, polite and very efficient. I was very pleased with the whole process. A job well done. The waiting room was clean and comfortable. More

by geena217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Allen Chevrolet Cadillac responded

Hi, geena217! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. If there's anything else we can help you with, please do let us know! Sincerely, John Allen, GM

August 06, 2021

Great dealership, Great family that supports the community! As a repeat customer for the sixth vehicle, both new and certified pre-owned, I have experienced all aspects of the dealership and have se More

by MIL.BEAUDRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Aug 09, 2021 -

Allen Chevrolet Cadillac responded

Hi, MIL.BEAUDRY. Thank you for the glowing review, and thank you for continuing to choose Allen Chevrolet Cadillac! We're honored to hear that we have provided you with 6 vehicles now. Your loyalty and trust mean the world to us. Have a great day! Sincerely, John Allen, GM

August 05, 2021

Best place to go to as I have been talking my car here for the last four years. Glad they are here in Monroe to take care of my car. I have been for oil change and tires rotated, got new tires and a new More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cousino
Aug 06, 2021 -

Allen Chevrolet Cadillac responded

Thank you for continuing to choose Allen Chevrolet Cadillac, Nancy! We're happy to hear that we were able to help with your oil change, tire rotation, new tires, and battery. We hope to work with you again soon. Safe travels! Sincerely, John Allen, GM

August 05, 2021

Excellent service. I stopped in to get my oil changed. Went to talk to the parts department. Came back and my vehicle was done. Had my oil change done in 20 minutes. More

by M.FRAZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Allen Chevrolet Cadillac responded

Hi, M.FRAZER! Thank you for the 5-star review. We're happy to hear that we were able to help with your oil change. Please let us know if there's anything else we can help you with. Sincerely, John Allen, GM

August 04, 2021

I thought everybody was very friendly there and the deal they gave me on the new lease was very good and I would recommend them More

by GAMBLE19
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, GAMBLE19! We're happy to hear that your positive experience with us earned us your recommendation. We look forward to working with you again soon! Sincerely, John Allen, GM

August 04, 2021

The salesmen were very up front and honest about the condition of the car, and helped me find exactly what I needed in my price range. More

by Justme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star rating, Justme! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can do for you. Sincerely, John Allen, GM

August 04, 2021

Clean, Courteous, and really fast. Told my girl i would be gone like an hour was home in under 30 minutes. I will only take my equinox to allen! More

by ryno.7447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

Thank you for taking the time to leave us a positive review, ryno.7447! We're happy to hear that we have earned your loyalty and trust. We hope you have a great day! Sincerely, John Allen, GM

August 04, 2021

Parts hung to address problem with cruise control and made no difference. Returned with evap problem and charged for another part. Better service troubleshooting is.needed. More

by Mneubecker.ike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Allen Chevrolet Cadillac responded

We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

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