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Allen Chevrolet Cadillac
Monroe, MI
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,862 reviews
Verified Customer
August 16, 2021
Usually a quick, a friendly, and a cheap place to go to get my oil changed and tires rotated for all of my great GM products! get my oil changed and tires rotated for all of my great GM products! More
by ONCE77
Employees Worked With
August 15, 2021
Sales people are very knowledgeable. Finish of promised fixes took a while. It seemed that 3rd party who was to replace the windshield did not show when expected and the wait was over a week to correct it. fixes took a while. It seemed that 3rd party who was to replace the windshield did not show when expected and the wait was over a week to correct it. I expected that the 3rd party company would be more prompt to a dealership. Customer service not rated 5 star because of this issue. More
by 1234HANFOR
August 15, 2021
Bought car 3 months ago. Was promised they will fix issues, after several run a rounds, and wasting multiple days off , still not fixed. They seem genuinely concerned, and sympathetic, however, blow of issues, after several run a rounds, and wasting multiple days off , still not fixed. They seem genuinely concerned, and sympathetic, however, blow of the importance of my time and easily pass the blame to other departments. I would not buy from this dealer again and would not recommend to anyone i know!!!! Will more than likely mention on other social media's to warn others!! More
by PIERCE80
August 15, 2021
In and out, great job. Thanks to the young men working. No sanitizing or contactless though, just noticed that was one of the options for answers/questions below No sanitizing or contactless though, just noticed that was one of the options for answers/questions below More
by APSJOHNSON
Employees Worked With
Tyler
August 14, 2021
Your Body ShopMgr does an excellent job. He knows his business and well organized. I would highly reccom.end Allen Chevrolet for body work. Great job and service. Donald Riley business and well organized. I would highly reccom.end Allen Chevrolet for body work. Great job and service. Donald Riley More
by dr8732
Employees Worked With
Woody Blackburn
August 13, 2021
The service department is always very professional and friendly. They treat you like many of the expensive exotic car dealerships You never feel like you are a second rate customer. friendly. They treat you like many of the expensive exotic car dealerships You never feel like you are a second rate customer. More
by Classiccar1
Employees Worked With
Chris Tripinski
August 13, 2021
2nd vehicle I have purchased from Allen great service both times. Even had a hiccup first day with truck they got me into service right away. I will definitely be back both times. Even had a hiccup first day with truck they got me into service right away. I will definitely be back More
by CHEVERLETBLUE
August 13, 2021
Quick service, scheduled time in and was done exactly as was told when it would be done. Car was inside when I came to pickup. was told when it would be done. Car was inside when I came to pickup. More
by Jons
Employees Worked With
August 13, 2021
Good with dealership on the oil pan gasket. Bad bad on GM not having the gear shift parts. Not operable since July 5th. Bad business. not having the gear shift parts. Not operable since July 5th. Bad business. More
by JBREHAM
Employees Worked With
