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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
August 13, 2021
Quick service, scheduled time in and was done exactly as was told when it would be done. Car was inside when I came to pickup. was told when it would be done. Car was inside when I came to pickup. More
by Jons
Verified CustomerEmployees Worked With
August 13, 2021
Good with dealership on the oil pan gasket. Bad bad on GM not having the gear shift parts. Not operable since July 5th. Bad business. not having the gear shift parts. Not operable since July 5th. Bad business. More
by JBREHAM
Employees Worked With
August 12, 2021
From the people answering the phones to the service manager, everyone is courteous and prompt with answers. Even my sales person returned my call on his day off at the county fair. Thank you! manager, everyone is courteous and prompt with answers. Even my sales person returned my call on his day off at the county fair. Thank you! More
by MMVLS.SHIELDS
Employees Worked With
August 12, 2021
Service was great and your people were very kind and attentive. Always use your services because it's very convenient for me now. Will return again. attentive. Always use your services because it's very convenient for me now. Will return again. More
by DLLINDNER
Employees Worked With
Other Employees :
Didn't get their names.was 2 girls working at the time
August 11, 2021
My appointment was taken care of on time, job well done. Personnel was very helpful and kind. I definitely will schedule any work that I need to my new dealership. Personnel was very helpful and kind. I definitely will schedule any work that I need to my new dealership. More
by mpolicel17
Employees Worked With
August 11, 2021
Super friendly staff as soon as you walk in the door. Very knowledgeable and they take the time to listen while delivering great customer service. Good deals for quick oil changes and tire rotations, wit Very knowledgeable and they take the time to listen while delivering great customer service. Good deals for quick oil changes and tire rotations, with a very short wait if they are working on another vehicle when you pull up. I would highly recommend them. More
by DIANEDONNELLY5
August 11, 2021
Excellent customer service.Getting into the oil change Bay was fast. The representative was courteous polite and got me a cup of coffee while i waited fir the person ahead of me to be serviced. I was then Bay was fast. The representative was courteous polite and got me a cup of coffee while i waited fir the person ahead of me to be serviced. I was then asked to wait in the waiting area and was only there for 15 minutes. My car was done. Thank you Allen Chevrolet Cadillac! More
by Jocelyn
Employees Worked With
August 11, 2021
Everyone was so kind and I received a great deal for the car I purchased. I would recommend this dealership to anyone wishing for customer focused salesmanship. Very satisfied. car I purchased. I would recommend this dealership to anyone wishing for customer focused salesmanship. Very satisfied. More
by TAYLORT602
Employees Worked With
April Seger, Danny Ruiz, Bob Kapp
August 11, 2021
Awesome customer service! It was a quick visit that was extended because they had to order my tire but they were excellent and fast with getting my new tire and putting it on! They were very helpful with extended because they had to order my tire but they were excellent and fast with getting my new tire and putting it on! They were very helpful with me and figuring out if my warranty covered they price. More
by AW
Employees Worked With
August 10, 2021
They offer express oil change and I got my tires rotated. Unfortunately I had to wait an hour for my turn which was unfortunate experience. Unfortunately I had to wait an hour for my turn which was unfortunate experience. More
by Pam
Employees Worked With
