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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

August 19, 2021

Drove in expecting to have to leave my truck for a couple of hours, but was in and out in thirty minutes. Keep up the good work. More

by MIHRIG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, MIHRIG58! Thank you for the stellar review. We're happy to hear that we exceeded your expectations during your service. Have a great day! Sincerely, John Allen, GM

August 19, 2021

Allen’s service team was super quick! Booking online was easy and convenient. I will be back for both service and for my next lease. More

by GMB0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Aguilera
Aug 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, GMB0728! Thank you for the 5-star review. We're happy to hear that you positive experience earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

August 18, 2021

I bought a truck at dick genthe. The moment i bought it they turned there back on me. I them took the truck to groulx they didnt want anything to do with me. John allen. Took care of me end of story More

by Piratebloodstevesteve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Piratebloodstevesteve. We're delighted to hear that we were able to help you out with your truck. Customer satisfaction is our #1 priority, and we will always be ready to assist with your truck's needs. Take care! Sincerely, John Allen, GM

August 18, 2021

Super friendly and fast. They are electric vehicle certified so I feel comfortable bringing my bolt there. There was a bolt EUV on the lot and am happy to see this dealership have and advertise Chevro More

by travis.steven.russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, travis.steven.russell! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We will always be happy to assist you with your Bolt EUV in the future. Have a good day! Sincerely, John Allen, GM

August 18, 2021

The issues I had with my 2019 Colorado were addressed and corrected in a timely manner. The facility is always spotless and the courtesy shuttle is very much appreciated. More

by DLG41056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, DLG41056! We're happy to hear that we were able to help with your 2019 Colorado's issues. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

August 17, 2021

Third time for oil change & tire rotation. My tires are still not correctly inflated even after specifically asking the worker who checked me in to make sure they were right this time! This.Is.The.3rd.Time More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice guy - Gave me a coupon on my service when he didnt have to because I didn't have the correct coupon I received in the mail with me that day. Very polite & respectful individual.
Aug 18, 2021 -

Allen Chevrolet Cadillac responded

Anonymous, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

August 17, 2021

Quick, courteous, and convenient. I was highly satisfied with the time between getting to the express service center and leaving. The customer service is Excellent. More

by CAMILLEMCCLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Aug 18, 2021 -

Allen Chevrolet Cadillac responded

Hi, CAMILLEMCCLURE! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit with us. Safe travels! Sincerely, John Allen, GM

August 17, 2021

I had an amazing experience with the dealership my sales rep and finance manager. I would recommend it to anyone of my friends or family. More

by SHAUNTEDARLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive review, SHAUNTEDARLING! We're delighted to hear that your 5-star experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

August 16, 2021

Sara is a saving grace. She helped me through the process of finding what I liked, getting me approved, trading in my old car and putting me next in line for a new car. She is personable, friendly and extrem More

by Isabella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tyner-Grzywinski
Aug 16, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Isabella! We're happy to hear that working with Sara led to a positive experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

August 16, 2021

Disappointed, my tires rotated for $19.95 tires were not inflated nor were tires set to so that truck could read their location. C Robinson More

by MMTCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Aug 16, 2021 -

Allen Chevrolet Cadillac responded

MMRCURT, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

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