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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

August 21, 2021

Chris and his team where really friendly. Told me everything that was wrong with the car and got it done in a fast timely matter. More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, Katherine! Thank you for the 5-star review. We're happy to hear that working with Chris elevated your experience with us. Please let us know if there's anything else we can assist you with. Have a great day! Sincerely, John Allen, GM

August 20, 2021

Very friendly very good at letting you know how long it will be in for service and if it takes longer than normal they let you know . More

by DKLEINOW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, DKLEINOW0! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon! Sincerely, John Allen, GM

August 20, 2021

Excellent customer service. Very happy with the purchase of our 2021 Chevrolet Silverado 1500. Special thank you to Derek and April! We highly recommend Allen Chevrolet Cadillac! More

by JONGATTON333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Aug 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, JONGATTON333! Thank you for the high rating, and congratulations on your new 2021 Chevrolet Silverado 1500. We're happy to hear that working with Derek and April has earned us your recommendation. We look forward to your next visit. Till then, we hope you enjoy your new ride! Sincerely, John Allen, GM

August 19, 2021

Drove in expecting to have to leave my truck for a couple of hours, but was in and out in thirty minutes. Keep up the good work. More

by MIHRIG58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, MIHRIG58! Thank you for the stellar review. We're happy to hear that we exceeded your expectations during your service. Have a great day! Sincerely, John Allen, GM

August 19, 2021

Allen’s service team was super quick! Booking online was easy and convenient. I will be back for both service and for my next lease. More

by GMB0728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Aguilera
Aug 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, GMB0728! Thank you for the 5-star review. We're happy to hear that you positive experience earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

August 18, 2021

I bought a truck at dick genthe. The moment i bought it they turned there back on me. I them took the truck to groulx they didnt want anything to do with me. John allen. Took care of me end of story More

by Piratebloodstevesteve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Piratebloodstevesteve. We're delighted to hear that we were able to help you out with your truck. Customer satisfaction is our #1 priority, and we will always be ready to assist with your truck's needs. Take care! Sincerely, John Allen, GM

August 18, 2021

Super friendly and fast. They are electric vehicle certified so I feel comfortable bringing my bolt there. There was a bolt EUV on the lot and am happy to see this dealership have and advertise Chevro More

by travis.steven.russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, travis.steven.russell! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We will always be happy to assist you with your Bolt EUV in the future. Have a good day! Sincerely, John Allen, GM

August 18, 2021

The issues I had with my 2019 Colorado were addressed and corrected in a timely manner. The facility is always spotless and the courtesy shuttle is very much appreciated. More

by DLG41056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, DLG41056! We're happy to hear that we were able to help with your 2019 Colorado's issues. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

August 17, 2021

Quick, courteous, and convenient. I was highly satisfied with the time between getting to the express service center and leaving. The customer service is Excellent. More

by CAMILLEMCCLURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Aug 18, 2021 -

Allen Chevrolet Cadillac responded

Hi, CAMILLEMCCLURE! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit with us. Safe travels! Sincerely, John Allen, GM

August 17, 2021

I had an amazing experience with the dealership my sales rep and finance manager. I would recommend it to anyone of my friends or family. More

by SHAUNTEDARLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive review, SHAUNTEDARLING! We're delighted to hear that your 5-star experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

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