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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

August 25, 2021

Chris in service was great. He was very helpful, went above and beyond. Price was fair. I would have installed the part myself, just didn't have the time. More

by Rcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ??
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, Rcs! We're happy to hear that working with Chris elevated your experience with us. Have a great day! Sincerely, John Allen, GM

August 25, 2021

Let me start by saying that I love my Jeep!! The 4 stars Let me start by saying that I love my Jeep!! The 4 stars are for my salesman Joe Donovan. I would definitely work with him again in the future. He i More

by MOLLY_1224
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Aug 25, 2021 -

Allen Chevrolet Cadillac responded

MOLLY_1224, thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. We would be more than happy to offer you a full tank of gas if you would like to bring the vehicle in. We look forward to hearing from you. Sincerely, The Allen Chevrolet Cadillac Team

August 25, 2021

I would recommend anyone to come to Allen Chevrolet because they are very kind and friendly every time I come there I feel very welcome!! More

by jacksonhattie9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, jacksonhattie9! Thank you for the 5-star review. We're happy to hear that your positive experiences with us earned us your recommendation. Have a good day! Sincerely, John Allen, GM

Aug 26, 2021 -

jacksonhattie9 responded

You are welcome!!

August 25, 2021

I got in right away and was able to use a rewards voucher to get my oil change and tire rotation. It was really convenient!😊 More

by MCLAUGH22
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, MCLAUGH22! Thank you for the 5-star review. We're delighted to hear that we were able to assist with your oil change and tire rotation. Take care! Sincerely, John Allen, GM

August 25, 2021

Oil change was fast and friendly staff. As far as the service on the other side, it can use some people skills training. Service guys there are not very friendly or helpful when it comes to answer quest More

by Nelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Nelly, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 24, 2021

Josh Kimbrell was great with helping me find a new car that met both my wants and financial needs. Everyone throughout the whole process was very professional, knowledgeable without being pushy. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Aug 25, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Jennifer! We're delighted to hear that working with josh elevated your shopping experience with us. We look forward to working with you again in the future. Have a good day! Sincerely, John Allen, GM

August 24, 2021

Chris is service the best!!! Always takes the time to listen and explain any repairs I’ve needed. Can not say enough how thankful I am! More

by Stokie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Aug 25, 2021 -

Allen Chevrolet Cadillac responded

Hi, Stokie10! Thank you for the 5-star review. We're happy to hear that working with Chris elevated your experience with our services. We look forward to working with you again soon. Take care! Sincerely, John Allen, GM

August 23, 2021

After waiting several months for a different dealership to call me back to get my car in for recall. Back in March. When I called Allen and left a message they called me back the same day. Then scheduled More

by Denise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 24, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, Denise! We're more than happy to help you for your vehicle needs. Please let us know if there's anything else we can assist you with. Have a great day! Sincerely, John Allen, GM

August 23, 2021

Great service from staff. Greeted with a smile and friendly service. No wait. Job was completed quickly. Thank you for being so convenient. Pricing is always great. More

by AMANDA.JACKSON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, AMANDA.JACKSON85! Thank you for the 5-star review. We're happy to hear that you had a quick, convenient, and friendly experience with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, GM

August 21, 2021

Prompt service and friendly employees. It’s so convenient to come and not need a appointment for my oil change. Chuck who no longer works there will be missed. More

by BUSLADY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Allen Chevrolet Cadillac responded

Hi, BUSLADY30! Thank you for the 5-star review. We're happy to hear that we were able to help with your oil change. We look forward to your next visit. Take care! Sincerely, John Allen, GM

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