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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

August 27, 2021

Very friendly staff, helpful and informative. Business was very clean and orderly. Service completed in a timely manner. Vehicle returned just as clean (if not cleaner) as when brought in. More

by LARMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, LARMIL! We're happy to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do give us a call. Take care! Sincerely, John Allen, GM

August 26, 2021

Craig Sauer with Allen Chevrolet Cadillac did a great job of finding us a new car at a time when inventory was at its lowest point we are very satisfied with everybody involved in our sale also Craig did an More

by DTHOMPSON16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, DTHOMPSON16! We're happy to hear that working with Craig elevated your experience with us. Please let us know if we can help you with anything else! Sincerely, John Allen, GM

August 26, 2021

Was in for a recall, they were quick very polite and kept me updated. Very professional. And the shuttle service man was also very nice More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jeannie! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

August 26, 2021

Little pricey but solved my problems. Friendly but would like to have seen more detail on why they.needed to change all the brakes. Service department was clean More

by CEASTER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

CEASTER75, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 26, 2021

I like your oil change facility I don't have to make an appointment and even though and I don't I don't have to wait very long it's good quick service thank you More

by rrvanette@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, rrvannette@aol.com! We're delighted to hear that we were able to help with your oil change. Have a great day! Sincerely, John Allen, GM

August 26, 2021

Friendly service, solved my problem even though I didn't buy the vehicle at Allen. Only disappointed that they had loaners since they had to keep the car over a weekend. More

by Larry Dushane
Recommend Dealer
Yes
Employees Worked With
Chris ?
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Larry Dushane, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 26, 2021

As always the employees are very professional. There was hardly a wait time to get in and I was out just as fast. They explained everything and was very satisfied More

by COCHRAN_MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, COCHRAN_MICHAEL! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

August 25, 2021

I would recommend anyone to come to Allen Chevrolet because they are very kind and friendly every time I come there I feel very welcome!! More

by jacksonhattie9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, jacksonhattie9! Thank you for the 5-star review. We're happy to hear that your positive experiences with us earned us your recommendation. Have a good day! Sincerely, John Allen, GM

Aug 26, 2021 -

jacksonhattie9 responded

You are welcome!!

August 25, 2021

Chris in service was great. He was very helpful, went above and beyond. Price was fair. I would have installed the part myself, just didn't have the time. More

by Rcs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris ??
Aug 26, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, Rcs! We're happy to hear that working with Chris elevated your experience with us. Have a great day! Sincerely, John Allen, GM

August 25, 2021

Let me start by saying that I love my Jeep!! The 4 stars Let me start by saying that I love my Jeep!! The 4 stars are for my salesman Joe Donovan. I would definitely work with him again in the future. He i More

by MOLLY_1224
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Aug 25, 2021 -

Allen Chevrolet Cadillac responded

MOLLY_1224, thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. We would be more than happy to offer you a full tank of gas if you would like to bring the vehicle in. We look forward to hearing from you. Sincerely, The Allen Chevrolet Cadillac Team

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