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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

August 27, 2021

Fast, friendly service. I recommend Allen to everyone! Honesty isnt eay to come by but the people working here, I trust. Great people to deal with. More

by CABLOMGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, CABLOMGREN! We're happy to hear that your positive experiences with us earned us your loyalty, trust, and recommendation. We look forward to working with you again soon! Sincerely, John Allen, GM

August 27, 2021

Fast and helpful service. I am glad I picked this place for my Ecosport repair. Friendly and knowledgeable staff. I recommend this place. They are also caring. More

by WALDECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, WALDECKER! We're happy to hear that we were able to help with your Ecosport repair. Your recommendation means the world to us. Take care! Sincerely, John Allen, GM

August 27, 2021

They were straight on point, car was done when they said it would be . Service technician was awesome to deal with. They even washed it for me! More

by dla039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, dla039! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

August 27, 2021

Very friendly staff, helpful and informative. Business was very clean and orderly. Service completed in a timely manner. Vehicle returned just as clean (if not cleaner) as when brought in. More

by LARMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, LARMIL! We're happy to hear that you left the dealership satisfied with our services. Should you have any further inquiries, please do give us a call. Take care! Sincerely, John Allen, GM

August 26, 2021

Craig Sauer with Allen Chevrolet Cadillac did a great job of finding us a new car at a time when inventory was at its lowest point we are very satisfied with everybody involved in our sale also Craig did an More

by DTHOMPSON16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, DTHOMPSON16! We're happy to hear that working with Craig elevated your experience with us. Please let us know if we can help you with anything else! Sincerely, John Allen, GM

August 26, 2021

Little pricey but solved my problems. Friendly but would like to have seen more detail on why they.needed to change all the brakes. Service department was clean More

by CEASTER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

CEASTER75, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 26, 2021

I like your oil change facility I don't have to make an appointment and even though and I don't I don't have to wait very long it's good quick service thank you More

by rrvanette@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, rrvannette@aol.com! We're delighted to hear that we were able to help with your oil change. Have a great day! Sincerely, John Allen, GM

August 26, 2021

Was in for a recall, they were quick very polite and kept me updated. Very professional. And the shuttle service man was also very nice More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jeannie! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

August 26, 2021

Friendly service, solved my problem even though I didn't buy the vehicle at Allen. Only disappointed that they had loaners since they had to keep the car over a weekend. More

by Larry Dushane
Recommend Dealer
Yes
Employees Worked With
Chris ?
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Larry Dushane, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 26, 2021

As always the employees are very professional. There was hardly a wait time to get in and I was out just as fast. They explained everything and was very satisfied More

by COCHRAN_MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, COCHRAN_MICHAEL! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

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