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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

November 11, 2022

Very professional. Very nice. Well spoken. We showed up about an hour before their closing time. They stayed late so I could get my truck same day! More

by chestriley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Allen Chevrolet Cadillac responded

Hi chestriley, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, John Allen, General Manager

November 10, 2022

best buying experience I’ve ever had on a classic Chevy truck the dealership and brain worked on a get deal and helped out a lot More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Allen Chevrolet Cadillac responded

Hi Will, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, John Allen, General Manager

November 10, 2022

Brian is great at what he does, we went to two other dealerships prior to coming to our appointment with Brian and neither of those two dealerships compared to the service we were provided with Brian. N More

by Mara
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Allen Chevrolet Cadillac responded

Hi Mara, Thank you for your 5-star review. Congratulations on your new Tahoe. We are delighted to hear Brian was excellent at finding the vehicle right for you. We hope to see you soon. Have a great day. Sincerely, John Allen, General Manager

November 09, 2022

Brian was great to work with . He was very knowledgeable . Will be back for sure More

by Aguirre1969m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Allen Chevrolet Cadillac responded

Hi Aguirre1969m, We appreciate your 5-star review. We are delighted to hear Brian made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, John Allen, General Manager

November 09, 2022

My salesman Brian was very helpful in getting me a fair price for my trade in vehicle. He also helped me find a vehicle I liked and could afford. The financing department got me the best rate he could for More

by mcarmody1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Allen Chevrolet Cadillac responded

Hi mcarmody1109, Thank you for your 5-star review. We are delighted to hear Brian made your buying experience excellent. We hope to see you on your next visit. Have a great day. Sincerely, John Allen, General Manager

November 04, 2022

Craig was excellent in assisting me choose my first car. He was very honest and knowledge. Craig made me feel comfortable with my decision. More

by Katelynnadeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Allen Chevrolet Cadillac responded

Hi Katelynnadeau, Thank you for your 5-star review. We are glad to hear Craig was excellent during your buying experience. We hope to see you soon. Have a great day. Sincerely, John Allen, General Manager

September 03, 2022

Joe was really personable and worked well with trying to stay within my budget for a used car and to make sure that the car was good to go from the mechanic point of view as well. He also was nice enough to More

by Sarkaztik99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Sep 06, 2022 -

Allen Chevrolet Cadillac responded

Hi Sarkaztik99, We appreciate you taking the time to write to us. We are glad to hear Joe was excellent in finding you the right vehicle for you. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, John Allen, General Manager

August 17, 2022

Sold a car that I had placed a deposit on with no advanced warning. Brutal service. Terrible dealer. More

by Bad experience 92999
Customer Service
Recommend Dealer
No
Employees Worked With
John Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

I went to see about a vehicle at Allen Chevrolet, Me and my son spoke to Mike and he took all of my info to do a credit check and get everything ready for us to buy the terrain, and then we had to go back i More

by dlanier7769
Recommend Dealer
No
Employees Worked With
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Allen Chevrolet Cadillac responded

Hi dlanier7769, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any miscommunication as we do not hold any vehicles without a deposit. Thank you for your patience and we hope to see you again in the future. Please reach out to the dealership if you have any concerns. Sincerely, John Allen, General Manager

Aug 24, 2022 -

dlanier7769 responded

Your sales Man never said he needed a deposit. I was coming back after I went to the bank, But you sold the vehicle before I could get there. I would never do business with your company again, I tried to buy local and support your business but now I would never buy from you after how you did business with me.

August 16, 2022

Good servicenot sure what happened to this place. Calls not returneexcellent d. Will not be coming back. More

by mcm4299728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Allen Chevrolet Cadillac responded

Hi mcm4299728, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to the dealership if you have any concerns. Sincerely, John Allen, General Manager

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