Back

Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,861 reviews

September 05, 2021

Associates were friendly, and professional. Service was great!! I would recommend Allen Chevrolet to others, I love my. truck Chevrolet. It is beautiful Friends say where did you buy it. I said Allen C More

by Louise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, Louise! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Take care. Sincerely, John Allen, GM

September 04, 2021

Everyone was very nice and willing to help. But I got a call after going to clean out my trade in vehicle that my payment was going to be a “couple dollars more” and it ended up being over a hundred more. More

by CMIAZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Davison
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

CMIAZ, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

September 03, 2021

Bob was awesome! Came in for a Blazer and got just that…Excellent customer service…Quick and easy transaction. Great experience Appreciate everything… thank you! More

by RCARTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
Sep 03, 2021 -

Allen Chevrolet Cadillac responded

Hi, RCARTER! Thank you for the 5-star review. We're happy to hear that working with Bob elevated your shopping experience with us. Congratulations on your Blazer, and we look forward to working with you again in the future. Enjoy the ride! Sincerely, John Allen, GM

September 03, 2021

Awesome service! Josh really hooked us up with a great vehicle! I love my new Sahara Unlimited Jeep! Thanks for everything you guys did for us! More

by STACYRENICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dearborn
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, STACYRENICK! Congratulations on your new Sahara Unlimited Jeep. We're happy to hear that working with Josh led to such a positive experience. We look forward to your next visit. Till then, enjoy the ride! Sincerely, John Allen, GM

September 03, 2021

Kind and helpful , in need of a used car and really came through for my family and myself. I would recommend these folks to anyone in need of a car. Thank you for your help. More

by richardsbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, richardsbailey! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

September 03, 2021

This was my first time to your dealership. I relocated from Cincinnati in May and looking for a new dealership. I am very happy service More

by campbellgerri18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, campbellgerri18! We hope to work with you again in the future. Have a wonderful day! Sincerely, John Allen, GM

September 03, 2021

Very personalable salesperson. Patient as I asked questions , had various vehicle features demonstrated, etc. Finance officer engaging and easy to work with. Both related well. More

by BCSELLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, BCSELLE! We're happy that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, GM

September 02, 2021

Nolan and allayna were so attentive and thoughtful, they worked with me from the moment that I told them my need. I felt like they took very good care of me. I’m happy with my purchase. More

by discern154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan
Sep 02, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, discern154! We're delighted to hear that working with Nolan and Alayna elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

September 01, 2021

The service department took care of an issue that their quick lube caused. However had to bring the vehicle back because it the issue was not taken care of. They did make an effort to get my vehicle back i More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Sep 02, 2021 -

Allen Chevrolet Cadillac responded

Bill, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

September 01, 2021

9:00 appointment, car was finished at 3:45. Told car was done, but wasn’t even started yet. Will not recommend Allen to anyone More

by GDHAM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in service, 1-5 a 3
Sep 02, 2021 -

Allen Chevrolet Cadillac responded

GDHAM8, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please do give Brad Porter, our Service Manager a call at (734)621-4769, as we would like to help should you have any further problems. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

...
59
...