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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

September 10, 2021

I am a loyal customer and was disappointed that I was not given the discount I had a picture of bc it had to be stapled to a piece of paper. More

by CLORENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Allen Chevrolet Cadillac responded

CLORENC, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

September 10, 2021

Very friendly and professional. As well as very helpful. I had two small kids with me. They helped move my truck to the proper spot on the service garage so I didn't have to my kids to move it. I greatly ap More

by jnickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember names, but two female associates in the service department.
Sep 10, 2021 -

Allen Chevrolet Cadillac responded

Hi, jnickel! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a nice day! Sincerely, John Allen, GM

September 10, 2021

Brought my vehicle in for a warranty issue. It was taken care of promptly and I am satisfied with the service visit. Everyone was friendly and it made me very happy that they also washed my truck!! More

by DAWNMARCHESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , Nathan Davison
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, DAWNMARCHESE! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day! Sincerely, John Allen, GM

September 09, 2021

Nice and easy experience. Was in and out of service center for an oil change very quickly - just like a fast oil change center but better quality! Price was also competitive. More

by Klipphard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Allen Chevrolet Cadillac responded

Hi, Klipphard! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our oil change service. We hope you have a wonderful day! Sincerely, John Allen, GM

September 09, 2021

very fast and super friendly!i used to lease at jeep, now i lease chevy and the experience is a worlds difference!thank you very impressed! More

by Marina Matteocci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Marina Matteocci responded

very fast and super friendl! i used to lease at jeep, now i lease chevy and the experience is a worlds of a difference! very impressed

Sep 10, 2021 -

Allen Chevrolet Cadillac responded

Hi, Marina Matteocci! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Pleease let us know if there's anything else we can help you with. Take care! Sincerely, John Allen, GM

September 09, 2021

Low pressure buying, staff is great and friendly and they went above and beyond to work with you to get the deal you’re looking for. Joe Donavon was excellent. More

by MAVERICK1808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Sep 10, 2021 -

Allen Chevrolet Cadillac responded

Hi, MAVERICK1808! Thank you for the stellar review. We're happy to hear that working with Joe elevated your shopping experience with us. Have a great day! Sincerely, John Allen, GM

September 09, 2021

Very clean and friendly. Our salesperson was amazing and helpful through the whole process. Alayna was knowledgeable and very insightful of vehicles available. Highly recommend. More

by JLMILLER501519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Allen Chevrolet Cadillac responded

Hi, JLMILLER501519! Thank you for the stellar review. We're delighted to hear that working with Alayna earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

September 08, 2021

My experience at Allen Chevrolet has been limited to getting oil changes and the service is always excellent. This dealership is clean, staff is friendly and it is run very efficiently. More

by Mrlambert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Sep 09, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the stellar review, Mrlambert! We're happy to hear that you have had consistently positive oil change experience with us. We hope you have a great day! Sincerely, John Allen, GM

September 08, 2021

A longtime customer. I continue to put our trust for vehicle needs with Allen Chevrolet. Satisfied customer. For years I have relied upon Chris Trpevski for solid service advice More

by ADFRANK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
Sep 09, 2021 -

Allen Chevrolet Cadillac responded

Hi, ADFRANK1! Thank you for the 5-star review. We're happy to hear that working with Chris has earned us your loyalty and trust. Please let us know if there's anything else we can help you with. Take care! Sincerely, John Allen, GM

September 08, 2021

I love Allen Chevrolet. Very professional. Quick and thorough! I had an amazing experience throughout the entire process. Would highly recommend. Best dealership in town! More

by Smehki99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Tyner-Grzywinski
Sep 09, 2021 -

Allen Chevrolet Cadillac responded

Hi, Smehki99! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again in the future. Have a great day! Sincerely, John Allen, GM

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