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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

September 14, 2021

I had an issue and they fit me in before my appointment and I got it back the same day. More

by dmrbdr135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, dmrbdr135! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

September 14, 2021

Service was great, my contact took good and prompt care of my truck. I always recommend Allen Chevrolet. Brad Porter and Craig Sauer are 100% in my book. More

by daniel.navarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, daniel.navarre! Thank you for the 5-star review. We're happy to hear that working with Brad and Craig earned us your recommendation. We hope to work with you again in the future. Have a great day! Sincerely, John Allen, GM

September 13, 2021

The people in the service dept. and dealership in general really go above and beyond to make you feel welcome ! I would recommend this dealership to my family and friends. More

by BOXALARM317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, BOXALARM317! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. Let us know if there's anything else we can help you with. Have a great day! Sincerely, John Allen, GM

September 13, 2021

They always take good care of me and my car and I will never go anyplace else for my service needs! More

by VAL.VOLLMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, VAL.VOLLMAR! Thank you for the stellar rating. We're happy to hear that your positive experiences have earned us your loyalty and trust. Have a great day! Sincerely, John Allen, GM

September 11, 2021

Well I was happy with the price and ok with the time it took but was very disappointed as I drove away had oil on my steering wheel and could smell fresh oil . Got to my next destination and getting out of More

by GUNBARREL38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tyner-Grzywinski
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

GUNBARREL38, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

September 11, 2021

Service was great. I really enjoyed the staff.Thank you Service was great. I really enjoyed the staff. Thank you for everything. They were very helpful. It was a pleasure doing business with yoh guys. More

by MEXIBLACK280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Tyner-Grzywinski
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, MEXIBLACK280! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

September 11, 2021

Service department replaced my Escalade oil pressure sensor and screen when in fact the oil level didn't even touch the dipstick. Service department is in need of better training. When they see a code t More

by Mneubecker.ike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Mneubecker.ike1, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience when we resolved the issue, and we hope to see you again in the future. Sincerely, John Allen, GM

September 11, 2021

Friendly and very helpful staff. Minimal waiting time for my car service. Took time to answer my questions and concerns. Very pleased with Allen Chevrolet. More

by emthepm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, emthepm! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

September 11, 2021

Prompt Curteous Efficient Friendly service I went there and I was helped right away. Unsure of female's name but she was top notch 👌 The bomb More

by dannybrown1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, dannybrown1205! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, GM

September 10, 2021

Greg provided excellent and upbeat customer service on my Bolt. The job was done same day as promised and a shuttle was provided. A very positive interaction all around. I'll definitely come back for future More

by Drock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, Drock! Thank you for the stellar review. We're happy to hear that working with Greg earned us your loyalty and trust. We hope to work with you and your Bolt again in the future. Take care! Sincerely, John Allen, GM

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