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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

September 16, 2021

Craig does an exceptional job. He’s dedicated and gets the deal done. I’ve known Craig for over 10 years and highly recommend them. More

by nickpinotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, nickpinotti! Thank you for the 5-star review. We're happy to hear that working with Craig has earned us your loyalty, trust, and recommendation. We look forward to working with you again in the future. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Easy to work with. Made the lease painless. Craig went out of his way to find the car i was looking for. More

by Bill Sandifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Bill Sandifer! Thank you for the glowing review. We're delighted to hear that working with Craig led to a 5-star experience. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Craig has always been a stand up salesman. He’ll just shoot you straight even if it’s not want you want to hear but you’ll know where you stand. He won’t pull and smoke and mirrors tricks. Definitely re More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, joe! Thank you for the glowing review. We're happy to hear that working with Craig has led to such a positive experience and has earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Myself, my wife, my sister have purchased or leased many cars and trucks from Craig. His biggest asset is that he’s not the typical “car salesman”! Not a hot shot and quite believable. You’ll walk away feel More

by Jimmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jimmiller! Thank you for the 5-star review. We're delighted to hear that working with Craig has earned us your loyalty and trust. Thank you for continuing to choose Allen Chevrolet Cadillac, and have a beautiful day! Sincerely, John Allen, GM

September 16, 2021

Actually I’m a vendor but if Craig treats his customers the way he treats his vendors, you will be in great shape. More

by jrh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, jrh! Thank you for the stellar review. We're delighted to hear that working with Craig is a positive experience. Take care! Sincerely, John Allen, GM

September 15, 2021

I don't know where to start..... I have bought several cars/trucks over the last 25 years and this was the worst experience in my life. Still to this day, 2 weeks later I cant get anybody to get back with More

by jpshd410
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Allen Chevrolet Cadillac responded

jpshd410, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

September 14, 2021

Disorganized with the oil change managers not waiting on anyone one manager was just staring out the window ignored customers More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Allen Chevrolet Cadillac responded

Gerry, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

September 14, 2021

I had an issue and they fit me in before my appointment and I got it back the same day. More

by dmrbdr135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, dmrbdr135! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

September 14, 2021

Service was great, my contact took good and prompt care of my truck. I always recommend Allen Chevrolet. Brad Porter and Craig Sauer are 100% in my book. More

by daniel.navarre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, daniel.navarre! Thank you for the 5-star review. We're happy to hear that working with Brad and Craig earned us your recommendation. We hope to work with you again in the future. Have a great day! Sincerely, John Allen, GM

September 13, 2021

The people in the service dept. and dealership in general really go above and beyond to make you feel welcome ! I would recommend this dealership to my family and friends. More

by BOXALARM317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Allen Chevrolet Cadillac responded

Hi, BOXALARM317! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. Let us know if there's anything else we can help you with. Have a great day! Sincerely, John Allen, GM

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