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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

September 16, 2021

We have purchased our vehicles from Allen Chevrolet Cadillac and specifically from Craig Sauer for several years (probably going on decades now) and are always guaranteed a great transaction. Craig al More

by angiegerweck
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, angiegerweck! Thank you for the stellar review. We're happy to hear that working with Craig earned us your loyalty and trust. We look forward to working with you again in the future. Have a most wonderful day! Sincerely, John Allen, GM

September 16, 2021

Hauled a brand new C8 Corvette to Florida for a friend that buys exclusively from Craig. From the time I got there to when it was loaded and I was heading south he was there with me making sure everything More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jordan! Thank you for the stellar review, and congratulations on your friend's new C8 Corvette! We're happy to hear that working with Craig elevated your experience with us. We look forward to working with you again in the future. Take care! Sincerely, John Allen, GM

September 16, 2021

Craig did an awesome job of working through our requests to find the perfect Lease for my Wife! Great experience and would recommend for anyone out car shopping! More

by TheReeces
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, TheReeces! Thank you for the stellar review. We're happy to hear that working with Craig earned us your recommendation. Congratulations on your wife's new lease. We look forward to working with you again in the future. Till then, we hope you enjoy the ride! Sincerely, John Allen, GM

September 16, 2021

Craig does an exceptional job. He’s dedicated and gets the deal done. I’ve known Craig for over 10 years and highly recommend them. More

by nickpinotti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, nickpinotti! Thank you for the 5-star review. We're happy to hear that working with Craig has earned us your loyalty, trust, and recommendation. We look forward to working with you again in the future. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Easy to work with. Made the lease painless. Craig went out of his way to find the car i was looking for. More

by Bill Sandifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Bill Sandifer! Thank you for the glowing review. We're delighted to hear that working with Craig led to a 5-star experience. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Craig has always been a stand up salesman. He’ll just shoot you straight even if it’s not want you want to hear but you’ll know where you stand. He won’t pull and smoke and mirrors tricks. Definitely re More

by joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, joe! Thank you for the glowing review. We're happy to hear that working with Craig has led to such a positive experience and has earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

September 16, 2021

Myself, my wife, my sister have purchased or leased many cars and trucks from Craig. His biggest asset is that he’s not the typical “car salesman”! Not a hot shot and quite believable. You’ll walk away feel More

by Jimmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jimmiller! Thank you for the 5-star review. We're delighted to hear that working with Craig has earned us your loyalty and trust. Thank you for continuing to choose Allen Chevrolet Cadillac, and have a beautiful day! Sincerely, John Allen, GM

September 16, 2021

Actually I’m a vendor but if Craig treats his customers the way he treats his vendors, you will be in great shape. More

by jrh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Allen Chevrolet Cadillac responded

Hi, jrh! Thank you for the stellar review. We're delighted to hear that working with Craig is a positive experience. Take care! Sincerely, John Allen, GM

September 15, 2021

I don't know where to start..... I have bought several cars/trucks over the last 25 years and this was the worst experience in my life. Still to this day, 2 weeks later I cant get anybody to get back with More

by jpshd410
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Allen Chevrolet Cadillac responded

jpshd410, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

September 14, 2021

Disorganized with the oil change managers not waiting on anyone one manager was just staring out the window ignored customers More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Allen Chevrolet Cadillac responded

Gerry, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

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