Allen Chevrolet Cadillac

I came there last night for an Express Lube oil change and was told this was no longer available. I've been to the Express lube multiple times in the past two years. Always quick and professional. When t and was told this was no longer available. I've been to the Express lube multiple times in the past two years. Always quick and professional. When there were no cars an oil chamge.was 15 minutes. Last night there were no cars in the express lube building. I was forced to the service garage. Took 45 minutes to get an oil change. Terrible. And tire rotation in the express lube is without a torque wrench to correctly torque the lugs. Air wrench tighten only. Not safe. I refused to allow them to rotate me tires. They need a proper torque wrench to torque the lugs or stop doing tire rotations. More

Very friendly and warm to customers Good service . Completed when promised. Price was fair and work was completed on time Completed when promised. Price was fair and work was completed on time More

They got me in right away for an oil change. The lobby was nice and prices were good for a duramax 3.0. was nice and prices were good for a duramax 3.0. More

Craig is very professional and great to work with in finding the best vehicle to suit our needs. He goes above and beyond in finding the best deals! He is the “go to” guy for all your vehicle needs! finding the best vehicle to suit our needs. He goes above and beyond in finding the best deals! He is the “go to” guy for all your vehicle needs! More

Closing the drive up oil change and now requiring an appt and additional time to get it completed is very inconvenient. Allen has lost the advantage over other dealers for an oil change and may now lose my b and additional time to get it completed is very inconvenient. Allen has lost the advantage over other dealers for an oil change and may now lose my business. More

I am very pleased with the dealership, but we were told first oil change was free and we ended up paying $58. and some change. I was totally shocked. Won't get another oil change here that's for sure. first oil change was free and we ended up paying $58. and some change. I was totally shocked. Won't get another oil change here that's for sure. More

Friendly staff and fast service. I liked the fact that I didn’t need a appointment didn’t need a appointment More

My salesman Bob was great, very knowledgeable and done everything thing that he said he would do, it was a 150 mile trip and well worth the drive I’ll give them a call when I’m ready for the next Caddilac everything thing that he said he would do, it was a 150 mile trip and well worth the drive I’ll give them a call when I’m ready for the next Caddilac More

I moved to the Monroe area a couple years ago and started taking my Escalade to Allen for servicing... Top notch workmanship every time... Recently bought a 2022 XT5 and the salesman, Joe, was outstanding!!! taking my Escalade to Allen for servicing... Top notch workmanship every time... Recently bought a 2022 XT5 and the salesman, Joe, was outstanding!!! Even if I move, I will continue to rely on the professionals at Allen Chevrolet for service and purchasing. Thx for a great experience and I love my new caddy😁 More

I baught a truck in 2004 and it drove me 280k miles when I sold it. Allen Chevrelle sold me that truck. Had it on frozen lakes to desert out west and it always got me where I needed to be. So when my wife g I sold it. Allen Chevrelle sold me that truck. Had it on frozen lakes to desert out west and it always got me where I needed to be. So when my wife got an email alerting her to a new Tahoe that she liked. We went the next day and purchased it from our friend we met at Monroe county fair this year Joe Donovan. A great guy and an asset to Allen Chevrelle!! Thank you Allen family More