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Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,859 reviews
October 01, 2021
I had an Appointment for a oil change and almost a hour latter they were done. They changed how you got your oil change. Now have to go to service department and make an Appointment. Dealing directly wi latter they were done. They changed how you got your oil change. Now have to go to service department and make an Appointment. Dealing directly with oil change shop was much easier and faster never had to wait more than 20 minutes before. More
by LDEMARIO
Verified CustomerEmployees Worked With
October 01, 2021
Due to construction they were busier than normal. Wait time was appropriate for the situation. Only down side was you failed to have someone tell me about the wheel sensor that was bad before I got into m time was appropriate for the situation. Only down side was you failed to have someone tell me about the wheel sensor that was bad before I got into my car More
by Tjens6963
Employees Worked With
October 01, 2021
They are the best, they made sure I had the best car for my money. I would definitely tell people about this dealership an Mike Johnson was my sales person. He got it done an made sure my car was inspected my money. I would definitely tell people about this dealership an Mike Johnson was my sales person. He got it done an made sure my car was inspected am done right before I left the lot. For my time the manager bought me food. Wow they are soooooooo awesome!!!!!!! More
by dorresah
September 30, 2021
I chose this service but they raised the price on Oil Change by 50%. I'm very unhappy that they did not notify me that the price has gone up that much. Change by 50%. I'm very unhappy that they did not notify me that the price has gone up that much. More
by juljacobs
Employees Worked With
September 28, 2021
Always courteous and helpful went for oil change they said at least 1 hour done in 30 minutes thank you very much said at least 1 hour done in 30 minutes thank you very much More
by Caddyjim
Employees Worked With
September 28, 2021
It's always a pleasure dealing with Chris T. He's totally there for Allen's customers. For those who don't already know, it's best to make an appointment for oil changes during the 'remodeling' process at th there for Allen's customers. For those who don't already know, it's best to make an appointment for oil changes during the 'remodeling' process at the dealership. More
by JABEDA
Employees Worked With
Chris T in Service and the guys doing the oil changes/tire rotations
September 28, 2021
Sales men was great but the company needs better communication with eachother. Like giving a car to a worker for the weekend that was scheduled to be looked at wasn't a great first impression communication with eachother. Like giving a car to a worker for the weekend that was scheduled to be looked at wasn't a great first impression More
by Tg23
September 26, 2021
Professional, knowledgeable, and friendly, would be the way I would describe the people at Allen way I would describe the people at Allen More
by kds40
Employees Worked With
September 26, 2021
Good quick service. Would not accept their coupon that was sent to me even though it said "valid on any service." $60 for an oil change/tire rotation is beginning to be too much. was sent to me even though it said "valid on any service." $60 for an oil change/tire rotation is beginning to be too much. More
by KSKROLIKOWSKI
Employees Worked With
Not sure of employee name
September 25, 2021
I felt they were very honest and helpful. They did not charge for anything unnecessary and I knew I was in good hands. charge for anything unnecessary and I knew I was in good hands. More
by SRHEIN51
Employees Worked With
