Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,854 reviews

September 28, 2021

Sales men was great but the company needs better communication with eachother. Like giving a car to a worker for the weekend that was scheduled to be looked at wasn't a great first impression More

by Tg23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ruiz
Sep 29, 2021 -

Allen Chevrolet Cadillac responded

Tg23, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

September 28, 2021

Always courteous and helpful went for oil change they said at least 1 hour done in 30 minutes thank you very much More

by Caddyjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, Caddyjim! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, GM

Sep 29, 2021 -

Caddyjim responded

I had purchased the car from novo cause I lived out there thought they had good service till I moved your way and the next time I’m in the market for a new car I will come to you your service department deserves a 5 + thank you again

September 26, 2021

Professional, knowledgeable, and friendly, would be the way I would describe the people at Allen More

by kds40
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, kds40! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! Sincerely, John Allen, GM

September 26, 2021

Good quick service. Would not accept their coupon that was sent to me even though it said "valid on any service." $60 for an oil change/tire rotation is beginning to be too much. More

by KSKROLIKOWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employee name
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

KSKROLIKOWSKI, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

September 25, 2021

I felt they were very honest and helpful. They did not charge for anything unnecessary and I knew I was in good hands. More

by SRHEIN51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, SRHEIN51! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

September 24, 2021

Prompt and friendly greeting and I received fast service, The waiting area had coffee and donuts waiting for the customers. More

by Kconrad2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Allen Chevrolet Cadillac responded

Hi, Kconrad2! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

September 24, 2021

Chris was awesome, great customer service a true asset to your company. He went above and beyond. More

by Surfdoc19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris T
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, Surfdoc19! Thank you for the 5-star review. We're happy to hear that working with Chris elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

September 24, 2021

Always a great experience with the dealership and my sales representative. I got the car i wanted and was very satisfied More

by PATTIJ625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, PATTIJ625! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, John Allen, GM

September 24, 2021

Great, fast, and friendly service. Had me in and out in about forty five minutes! More

by 73PHILANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, 73PHILANA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

September 23, 2021

My experience with Allen Chevrolet has always been extremely exceptional. Very friendly staff that works diligently to assist with getting the best deal for the customer. More

by BummerBob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Allen Chevrolet Cadillac responded

Hi, BummerBob! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

...
51
...