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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

October 03, 2021

Mike Johnson was an amazing salesman. He made the purchase of my new truck easy and seamless. I will recommend him to everyone I know More

by wendymike5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, wendymike5! Thank you for the stellar rating. We're happy to hear that working with Mike earned us your recommendation. We look forward to your next visit. Congratulations on your new truck, and we hope you enjoy the ride! Sincerely, John Allen, GM

October 02, 2021

Friendly service manager. Comfortable waiting area. Service a little slow but worth the wait. Will return next time service needed More

by CAKESTORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady service manager
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, CAKESTORE! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 02, 2021

Members seemed too busy to check us in for my appointment. But once we were checked in, service was good and quick. More

by Rate_chevy_service
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the people who helped me.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Rate_chevy_service, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 02, 2021

Thanks so much for fixing my vehicle and thank you for a great customer experience. More

by nikki.dunlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris T.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, nikki.dunlap! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope you enjoy the ride! Sincerely, John Allen, GM

October 02, 2021

Chris in svc is awesome! The Best, considerat, and knowledgeable, explains the problem and solution. More

by FISHHOUSE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, FISHHOUSE17! Thank you for the stellar rating. We're happy to hear that working with Chris elevated your experience with us. Have a great day! Sincerely, John Allen, GM

October 02, 2021

At Novi Cadillac I was on a waiting list. At Les Stanford said bring your car in and drop it off will call you in about four weeks when it’s ready. I called Alan Chevrolet for an appointment two day More

by jeffking27719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, jeffking27719! Thank you for the stellar rating. We're happy to hear that you were able to book an appointment with us. Your loyalty and trust mean the world to us. Have a great day! Sincerely, John Allen, GM

Oct 04, 2021 -

jeffking27719 responded

Thank you so much, my Cadillac runs like new now ! Now I know why so many Cadillacs I admire have your license plate advertising on them. Count me in

October 02, 2021

Everyone was extremely friendly. I had an appointment and I was taken right at the appointment time. I only go there for my oil changes.I had a very bad experience along time ago at a quick lube and I decide More

by KADAVIS831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, KADAVIS831! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

October 02, 2021

I've leased my last 5 cars here. It's the only Chevy dealership in our town. More

by DANNYTIGER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Thank you for continuing to choose Allen Chevrolet Cadillac, DANNYTIGER2! Your loyalty and trust mean the world to us. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 01, 2021

Made the trade in and purchase process quick and easy. I would recommend them without hesitation. More

by TFWOLVERTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, TFWOLVERTON! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to working with you again in the future. Take care! Sincerely, John Allen, GM

October 01, 2021

Excellent, friendly and professional service. Thankful that they could still change oil and rotate tires even though I had no appointment. Just wish the steering wheel and door had been wiped down after. More

by INGNEL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know employees' names
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

INGNEL23, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

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