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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

October 02, 2021

At Novi Cadillac I was on a waiting list. At Les Stanford said bring your car in and drop it off will call you in about four weeks when it’s ready. I called Alan Chevrolet for an appointment two day More

by jeffking27719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, jeffking27719! Thank you for the stellar rating. We're happy to hear that you were able to book an appointment with us. Your loyalty and trust mean the world to us. Have a great day! Sincerely, John Allen, GM

Oct 04, 2021 -

jeffking27719 responded

Thank you so much, my Cadillac runs like new now ! Now I know why so many Cadillacs I admire have your license plate advertising on them. Count me in

October 02, 2021

Everyone was extremely friendly. I had an appointment and I was taken right at the appointment time. I only go there for my oil changes.I had a very bad experience along time ago at a quick lube and I decide More

by KADAVIS831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, KADAVIS831! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

October 02, 2021

I've leased my last 5 cars here. It's the only Chevy dealership in our town. More

by DANNYTIGER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Thank you for continuing to choose Allen Chevrolet Cadillac, DANNYTIGER2! Your loyalty and trust mean the world to us. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 01, 2021

Due to construction they were busier than normal. Wait time was appropriate for the situation. Only down side was you failed to have someone tell me about the wheel sensor that was bad before I got into m More

by Tjens6963
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, Tjens6963, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 01, 2021

I had an Appointment for a oil change and almost a hour latter they were done. They changed how you got your oil change. Now have to go to service department and make an Appointment. Dealing directly wi More

by LDEMARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

LDEMARIO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 01, 2021

Excellent, friendly and professional service. Thankful that they could still change oil and rotate tires even though I had no appointment. Just wish the steering wheel and door had been wiped down after. More

by INGNEL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know employees' names
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

INGNEL23, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 01, 2021

Made the trade in and purchase process quick and easy. I would recommend them without hesitation. More

by TFWOLVERTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, TFWOLVERTON! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to working with you again in the future. Take care! Sincerely, John Allen, GM

October 01, 2021

They are the best, they made sure I had the best car for my money. I would definitely tell people about this dealership an Mike Johnson was my sales person. He got it done an made sure my car was inspected More

by dorresah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, dorresah! Thank you for the stellar rating. We're happy to hear that working with Mike elevated your experience with us, and we hope to work with you again in the future. Have a great day! Sincerely, John Allen, GM

September 30, 2021

I chose this service but they raised the price on Oil Change by 50%. I'm very unhappy that they did not notify me that the price has gone up that much. More

by juljacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Allen Chevrolet Cadillac responded

juljacobs, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

September 28, 2021

It's always a pleasure dealing with Chris T. He's totally there for Allen's customers. For those who don't already know, it's best to make an appointment for oil changes during the 'remodeling' process at th More

by JABEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris T in Service and the guys doing the oil changes/tire rotations
Sep 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, JABEDA! Thank you for the stellar rating. We're happy to hear that working with Chris elevated your experience with us. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

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