Back

Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Contact Dealership

15180 South Dixie Hwy

Monroe, MI

48161

Directions

By Type

Showing 1,854 reviews

October 06, 2021

I like this dealership but the non stop text and emails about completing a survey are annoying - I already completed the email survey but still get texts More

by Wz77jk77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 07, 2021 -

Allen Chevrolet Cadillac responded

Wz77jk77, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 06, 2021

Very quick and quality service at Allen Chevrolet. They made my vehicle service experience as easy as possible and I appreciate their expedience. More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, Grant! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 05, 2021

Top notch dealership. Staff well informed and prompt. The atmosphere of the employees indicates they are glad and happy to be working with Allen Chevrolet. More

by mrscherryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Allen Chevrolet Cadillac responded

Hi, mrscherryb! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

October 05, 2021

Prompt courteous and professional service. I would highly recommend to anyone. Clean waiting facility. Friendly. More

by RAMOUNTENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Allen Chevrolet Cadillac responded

Hi, RAMOUNTENG! Thank you for the stellar rating. We're delighted to hear that your positive experience has earned us your recommendation. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, GM

October 05, 2021

Great dealership Hate the new way of getting the oil Great dealership Hate the new way of getting the oil changed. Don’t know why they would change it. Makes no sense to me More

by spurgejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Allen Chevrolet Cadillac responded

Hi, spurgejohnson! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 03, 2021

Mike Johnson was an amazing salesman. He made the purchase of my new truck easy and seamless. I will recommend him to everyone I know More

by wendymike5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, wendymike5! Thank you for the stellar rating. We're happy to hear that working with Mike earned us your recommendation. We look forward to your next visit. Congratulations on your new truck, and we hope you enjoy the ride! Sincerely, John Allen, GM

October 02, 2021

Chris in svc is awesome! The Best, considerat, and knowledgeable, explains the problem and solution. More

by FISHHOUSE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, FISHHOUSE17! Thank you for the stellar rating. We're happy to hear that working with Chris elevated your experience with us. Have a great day! Sincerely, John Allen, GM

October 02, 2021

Friendly service manager. Comfortable waiting area. Service a little slow but worth the wait. Will return next time service needed More

by CAKESTORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady service manager
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, CAKESTORE! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 02, 2021

Members seemed too busy to check us in for my appointment. But once we were checked in, service was good and quick. More

by Rate_chevy_service
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know the names of the people who helped me.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Rate_chevy_service, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 02, 2021

Thanks so much for fixing my vehicle and thank you for a great customer experience. More

by nikki.dunlap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris T.
Oct 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, nikki.dunlap! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope you enjoy the ride! Sincerely, John Allen, GM

...
49
...