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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

October 09, 2021

Had great experience. Service manager very good at his job. Job was completed and received vehicle same day. More

by Helijet_50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

Hi, Helijet_50! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 09, 2021

Very polite and courteous sales people, service people and cashiers.The crew in the oil change and tire Dept. Are very polite also More

by HUNTER058000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

Hi, HUNTER058000! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 08, 2021

In my 50 plus years of buying cars, only one dealership even comes close(a distant second) to the efficiency & professionality of Allen chevy. Our salesperson treated us like we were leasing a cadillac. Wh More

by VIOLETSHANAFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

Hi, VIOLETSHANAFELT! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a greta day! Sincerely, John Allen, GM

October 08, 2021

Service Manager was rude and yelled at coworker in front of me. Talked to me like I was an idiot. More

by lrousselo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg very nice
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

lrousselo, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 07, 2021

Outstanding salesman. Mike Johnson Excellent experience Outstanding salesman. Mike Johnson Excellent experience from the time we step foot in the door. Only the best! Would highly recommend Mike Johnson More

by Terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 07, 2021 -

Allen Chevrolet Cadillac responded

Hi, Terri! Thank you for the stellar rating. We're delighted to hear that working with Mike elevated your experience with us. Have a great day! Sincerely, John Allen, GM

October 07, 2021

Great sales and financial people.Had a great experience the min i walked in dealership More

by WRIGHTGUY15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, WRIGHTGUY15! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 07, 2021

Service is quick and well organized. It was nice to be in and out in less than an hour More

by Steve Hudkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, Steve Hudkins! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

Oct 08, 2021 -

Steve Hudkins responded

HI John you also!

October 07, 2021

Craig and Allen Cadillac make buying a new vehicle a breeze! Craig is the best Caddy salesperson! More

by Steve Hudkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Seger
Oct 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, Steve Hudkins! Thank you for the stellar rating and for sharing that beautiful picture with us. We're happy to hear that working with Craig elevated your experience with us. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 07, 2021

I appreciate the service and staff for always getting me in for service in a timely manner and always being helpful and honest! A-1 dealership with excellent service! More

by Katie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name but excellent service!
Oct 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, Katie! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 06, 2021

Overall good service. They Just need better communication on status. Otherwise they do a great job More

by WILSONMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Repair shop
Oct 07, 2021 -

Allen Chevrolet Cadillac responded

WILSONMA, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

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