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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

October 15, 2021

Greg was extremely helpful, professional, knowledgeable and courteous. Great for your team at Allen Chevrolet More

by rjsteinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Oct 18, 2021 -

Allen Chevrolet Cadillac responded

Hi, rjsteinman! Thank you for the 5-star rating. We're delighted to hear that working with Greg elevated your experience with us. Have a great day! Sincerely, John Allen, GM

October 15, 2021

Friendly and easy to work with.mechanics did a great job If needed l will bring my vehicles back More

by Pigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Allen Chevrolet Cadillac responded

Hi, Pigpen! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 15, 2021

Whenever I enter the dealership I not only feel welcomed but I feel that they truly want to help me. More

by TREYCLEMENTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Allen Chevrolet Cadillac responded

Hi, TREYCLEMENTS! Thank you for the 5-star review. Here at Allen Chevrolet Cadillac, you are always welcome. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

October 14, 2021

I worked with Danielle and Joe Donovan at the dealership. Both people were great to deal with. Joe is a straight shooter.Nolan in financing was very friendly and did a great job as well. Overall very happy More

by jtharris3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel, Joe Donovan
Oct 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, jtharris3! Thank you for the 5-star experience. We're happy to hear that working with Danielle, Joe, and Nolan elevated your experience with us. Safe travels! Sincerely, John Allen, GM

October 14, 2021

Very kind people and willing to work with you - I recommend this place they get you in and out quick More

by BFFBNAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, BFFBNAK! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

October 13, 2021

Everyone here is always so nice to me when I come in, even for recalls they get me in and out quickly. I just traded my truck in for a car and it was a great experience again. More

by STUCKCINDI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Kremnec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, April Seger, Danny Ruiz, Danielle Sindel
Oct 14, 2021 -

Allen Chevrolet Cadillac responded

Hi, STUCKCINDI! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

October 10, 2021

My brand new vehicle was in for service. Despite leaving multiple messages for the tech, I never got a call back. I had to have my wife drive 40 minutes to pick me up at work & take me to the dealeeahip whe More

by MDONBROSKYJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

MDONBROSKYJR, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 09, 2021

Only issue was had to go back next day instead of same day service oil change 🤠 More

by MACKINMARKETING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

MACKINMARKETING, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 09, 2021

I wasn’t greeted for a long moment as I walked through the doors of the dealership, initially. After some time, Joe Donovan noticed me and gave me an urgent and warm welcome while others had walked past m More

by ovonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Seger, Joe Donovan
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

Hi, ovonathan! Thank you for the stellar review. We're happy to hear that working with Joe and April elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

October 09, 2021

Love their service department! Friendly and professional and do a great job with my vehicles. More

by Hudsonfamily132@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Allen Chevrolet Cadillac responded

Hi, Hudsonfamily132@gmail.com! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

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