Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,859 reviews
October 23, 2021
I’ve been very disappointed in the timeliness and lack of communication for my vehicle. I asked them to check blower motor, check engine light, and over heating sensor the first time, and only one thing got communication for my vehicle. I asked them to check blower motor, check engine light, and over heating sensor the first time, and only one thing got fixed. The other two I had to call them back within a day of getting my car back to let the service department know the problem was still evident. I’m also disappointed that we made an appointment and then when we brought the car in they didn’t have us down. Seems extremely disorganized. They said they would try to fit us in, and it took 5 days to even start looking at my car. The customer service and care has been aggravating and the service department doesn’t seem to be listening to my concerns. At this moment I wouldn’t recommend Allen for services. More
by AlanaB
Verified Customer
October 21, 2021
Excellent service. Employees are very friendly and keep you informed about your car. Allen Chevrolet is the only place I take my car. you informed about your car. Allen Chevrolet is the only place I take my car. More
by JODYTHATCHER
Employees Worked With
October 20, 2021
Oil change and tire rotation was quick and organized. I'll would visit them again. I'll would visit them again. More
by Nicholas.moomaw
Employees Worked With
October 20, 2021
Once your oil is changed in your vehicle it takes too long to get the paperwork to the cashier long to get the paperwork to the cashier More
by Brianhoppert
Employees Worked With
October 19, 2021
So fast and easy that I didn’t realize that I bought a new car and was driving away in it. Thank you everyone that helped. new car and was driving away in it. Thank you everyone that helped. More
by jdmohn@live.com
October 19, 2021
Went above and beyond. Handicap and older never stepped a foot in the dealership. The salesman came robus a foot in the dealership. The salesman came robus More
by Pjvanden
Employees Worked With
October 17, 2021
Very welcoming and super easy process. Every one we spoke to was cheerful and happy to help. All around amazing experience and we drove off the lot with the perfect truck to was cheerful and happy to help. All around amazing experience and we drove off the lot with the perfect truck More
by jhaman81
October 17, 2021
The service was great you offer coffee or water while you wait a great experience wait a great experience More
by MOTHER_NATURE_MOM_3
Employees Worked With
