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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

October 23, 2021

I’m not a fan of the new way of doing oil changes. Used to be in and out. Now takes nearly 2 hours with an appointment. More

by SBATHGATE919
Recommend Dealer
No
Employees Worked With
Chris in service is a very nice guy!
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

SBATHGATE919, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 23, 2021

I can’t complain. Everybody was very friendly and helpful. I was in and out in a decent time. More

by ELYR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

Hi, ELYR15! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 23, 2021

I’ve been very disappointed in the timeliness and lack of communication for my vehicle. I asked them to check blower motor, check engine light, and over heating sensor the first time, and only one thing got More

by AlanaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

AlanaB, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 22, 2021

The Employees were all very nice and professional They The Employees were all very nice and professional They got my vehicle in right away More

by MCOSTELLO1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Lessard
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

Hi, MCOSTELLO1970! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 21, 2021

Excellent service. Employees are very friendly and keep you informed about your car. Allen Chevrolet is the only place I take my car. More

by JODYTHATCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, JODYTHATCHER! Thank you for the 5-star review. We're happy to hear that your positive experiences earned us your loyalty and trust. Have a great day! Sincerely, John Allen, GM

October 20, 2021

Oil change and tire rotation was quick and organized. I'll would visit them again. More

by Nicholas.moomaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Allen Chevrolet Cadillac responded

Hi, Nicholas.moomaw! Thank you for the 5-star rating. We're happy to hear that you positive experience earned us your loyalty and trust. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 20, 2021

Once your oil is changed in your vehicle it takes too long to get the paperwork to the cashier More

by Brianhoppert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Allen Chevrolet Cadillac responded

Brianhoppert, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

October 19, 2021

Went above and beyond. Handicap and older never stepped a foot in the dealership. The salesman came robus More

by Pjvanden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Allen Chevrolet Cadillac responded

Hi, Pjvanden! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

October 19, 2021

So fast and easy that I didn’t realize that I bought a new car and was driving away in it. Thank you everyone that helped. More

by jdmohn@live.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Keblesh, April Seger
Oct 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, jdmohn@live.com! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 19, 2021

Great customer service. Fast service! Would definitely recommend to anyone needing service done. Highly recommend More

by Jbellair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 20, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jbellair! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. Have a lovely day! Sincerely, John Allen, GM

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