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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
October 26, 2021
I am extremely pleased with Allen Chevrolet/Cadillac sales and service. We wanted a new SUV and virtually looked at all the traditional brands and settled on the Cadillac XT5 as vehicle of choice. Allen sales and service. We wanted a new SUV and virtually looked at all the traditional brands and settled on the Cadillac XT5 as vehicle of choice. Allen had exactly year, color, options and price point we were looking for. Slightly used and certified. The sales, financing and service was so good that within a few months we went back and bought a summer fun car. We feel like we are family whenever we communicate with the staff at Allen. We also want another car and will undoubtedly got back to our sales representative (Randy) for help. More
by mcarrabino
Verified CustomerEmployees Worked With
Other Employees :
Everybody there.
October 25, 2021
Thank you for your assistance in my vehicle repair. You did in 3 days what another dealer took 6 months to do. did in 3 days what another dealer took 6 months to do. More
by Lynn
Employees Worked With
October 23, 2021
I can’t complain. Everybody was very friendly and helpful. I was in and out in a decent time. helpful. I was in and out in a decent time. More
by ELYR15
October 23, 2021
I’ve been very disappointed in the timeliness and lack of communication for my vehicle. I asked them to check blower motor, check engine light, and over heating sensor the first time, and only one thing got communication for my vehicle. I asked them to check blower motor, check engine light, and over heating sensor the first time, and only one thing got fixed. The other two I had to call them back within a day of getting my car back to let the service department know the problem was still evident. I’m also disappointed that we made an appointment and then when we brought the car in they didn’t have us down. Seems extremely disorganized. They said they would try to fit us in, and it took 5 days to even start looking at my car. The customer service and care has been aggravating and the service department doesn’t seem to be listening to my concerns. At this moment I wouldn’t recommend Allen for services. More
by AlanaB
October 21, 2021
Excellent service. Employees are very friendly and keep you informed about your car. Allen Chevrolet is the only place I take my car. you informed about your car. Allen Chevrolet is the only place I take my car. More
by JODYTHATCHER
Employees Worked With
October 20, 2021
Oil change and tire rotation was quick and organized. I'll would visit them again. I'll would visit them again. More
by Nicholas.moomaw
Employees Worked With
October 20, 2021
Once your oil is changed in your vehicle it takes too long to get the paperwork to the cashier long to get the paperwork to the cashier More
by Brianhoppert
Employees Worked With
