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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

October 27, 2021

The sales man that sold me the Caddlac did a great job. Helpful, Honest, The dealership took care of the problem right after I bought the car. They stood behind there words. Truthful and sincere. More

by michaelfaziani59@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Seger
Oct 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, michaelfaziani59@gmail.com! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, John Allen, GM

October 27, 2021

At the start meaning the first few days they had the car they were great as far as communication after that it dissipated, meaning touch and go and because of a part they couldn't even give us an estimate More

by Realdeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Tyner-Grzywinski
Oct 27, 2021 -

Realdeal responded

Unhappy customer had my vehicle for over a month.

Oct 29, 2021 -

Allen Chevrolet Cadillac responded

Realdeal, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 26, 2021

Kayla, Brian and Nolan were all very professional and helpful. They made for a pleasant and ash and action. They are all assets to your company. More

by BWE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, BWE1! Thank you for the 5-star rating. We're happy to hear that working with Kayla, Brian, and Nolan elevated your experience with us. Have a wonderful day! Sincerely, John Allen, GM

October 26, 2021

Very quick and Complete service courteous and took care of all my needs and return my car to be ready to go More

by MATCODAVE1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, MATCODAVE1017! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

October 26, 2021

A new Trax and it had a defective battery. It went dead however the new battery was put in the car and under warranty so no charge. Just inconvenient and could have happened when we were traveling and it w More

by GLENDACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, GLENDACK! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, John Allen, GM

October 26, 2021

I am extremely pleased with Allen Chevrolet/Cadillac sales and service. We wanted a new SUV and virtually looked at all the traditional brands and settled on the Cadillac XT5 as vehicle of choice. Allen More

by mcarrabino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everybody there.
Oct 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, mcarrabino! Thank you for the stellar rating, and congratulations on your new Cadillac XT5! We're delighted to hear that working with Randy and the team earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

October 25, 2021

Thank you for your assistance in my vehicle repair. You did in 3 days what another dealer took 6 months to do. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Allen Chevrolet Cadillac responded

Hi, Lynn! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, John Allen, GM

October 23, 2021

Work well done by Josh Halsey as always..In and out in an hour .Thanks More

by tjrogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Trpevski
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

Hi, tjrogie! Thank you for the 5-star review. We're happy to hear that working with John led to such a positive experience. Have a wonderful day! Sincerely, John Allen, GM

October 23, 2021

I’m not a fan of the new way of doing oil changes. Used to be in and out. Now takes nearly 2 hours with an appointment. More

by SBATHGATE919
Recommend Dealer
No
Employees Worked With
Chris in service is a very nice guy!
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

SBATHGATE919, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 23, 2021

I can’t complain. Everybody was very friendly and helpful. I was in and out in a decent time. More

by ELYR15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Davison
Oct 25, 2021 -

Allen Chevrolet Cadillac responded

Hi, ELYR15! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

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