Allen Chevrolet Cadillac

Good customer service friendly and clean environment. I had no edit time scheduled appointment was right on time had no edit time scheduled appointment was right on time More

I really wish my rating was more positive, but they had my car 3 weeks for repairs and a new key. I understood they were back logged and I was more than patient. The day after picking up my car, it died my car 3 weeks for repairs and a new key. I understood they were back logged and I was more than patient. The day after picking up my car, it died and had to be towed back. The issue (if I was told honestly what it was) should have never happened in the 1st place. That was completely frustrating. The worst part was one of the items I requested was a new spare key. 2 times in and no spare key. The spare key was supposed to be the easiest part of the work, especially after having it 3 weeks. I now need to make a separate appointment to get the key nade and quite honestly, I'm dreading it. As a side note, it would be appreciated if they followed up with a current status phone call. Wuth that, and a re- review of the issues, possibly they would have realized the spare key as an open item. Also, they stated they would mail me my invoice, repair work and it has yet been recieved. I guess I'll request that again when I get my spare key. More

I went for a oil change without a scheduled appointment and I probably was out of there in an hour. I can see why they are the top Chevy dealership in the county, in fact I’m going to talk to them about m and I probably was out of there in an hour. I can see why they are the top Chevy dealership in the county, in fact I’m going to talk to them about my next lease agreement. More

I had an awesome time buying my first new vehicle! Both the salesman (john becerra) and finance manager (nolan kinschsular) where really great. They both took extra time to help educate me on all my option the salesman (john becerra) and finance manager (nolan kinschsular) where really great. They both took extra time to help educate me on all my options and they both seemed to enjoy what they do. That helped make the whole experience a lot of fun. Ill definitely be back in 3 years or so when my lease is up! More

Too pricey. Took way too long to get my oil change. The dealership.needs to be more organized. dealership.needs to be more organized. More

Absolutely fabulous! Always best service ever.......very knowledgeable, professional, and prompt in servicing my vehicle. knowledgeable, professional, and prompt in servicing my vehicle. More

Excellent service very respectful clean did everything I ask to be done. On time I definitely be back ask to be done. On time I definitely be back More

Bad communication !!! Some people lie and have proof to prove. Very disappointed they had my vehicle for a month when I was finally called to let me know it was done I was told my total was $800 something prove. Very disappointed they had my vehicle for a month when I was finally called to let me know it was done I was told my total was $800 something but when I got there it somehow jumped to $941 , again zero options for a rental car. More

Had to wait 1 hour and 30 mins for a scheduled oil change. I was expecting 45mins at the latest. change. I was expecting 45mins at the latest. More

On leavinģ dealership with my new car, i noticed a stone chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to me. Would like to know does my lease stat from there. I also only received one key fob. More