Allen Chevrolet Cadillac

Bad communication !!! Some people lie and have proof to prove. Very disappointed they had my vehicle for a month when I was finally called to let me know it was done I was told my total was $800 something prove. Very disappointed they had my vehicle for a month when I was finally called to let me know it was done I was told my total was $800 something but when I got there it somehow jumped to $941 , again zero options for a rental car. More

Excellent service very respectful clean did everything I ask to be done. On time I definitely be back ask to be done. On time I definitely be back More

Absolutely fabulous! Always best service ever.......very knowledgeable, professional, and prompt in servicing my vehicle. knowledgeable, professional, and prompt in servicing my vehicle. More

Had to wait 1 hour and 30 mins for a scheduled oil change. I was expecting 45mins at the latest. change. I was expecting 45mins at the latest. More

On leavinģ dealership with my new car, i noticed a stone chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to chip in windshield. I also only have 24% oil life and diagnostics show tires underinflated.. car has 5,700 miles on it. This was not mentioned to me. Would like to know does my lease stat from there. I also only received one key fob. More

At the start meaning the first few days they had the car they were great as far as communication after that it dissipated, meaning touch and go and because of a part they couldn't even give us an estimate they were great as far as communication after that it dissipated, meaning touch and go and because of a part they couldn't even give us an estimate of when a part would be in and round about how long after the part would the car be ready, nothing. Then I was finally told after I called that it was ready, total was $800 something. Go to pick it up and the price went to $941. Pretty pissed you had my car for over a month . No rental was offered or even an effort made, im disabled and I have a family of 4 so something would have been nice. More

The sales man that sold me the Caddlac did a great job. Helpful, Honest, The dealership took care of the problem right after I bought the car. They stood behind there words. Truthful and sincere. Helpful, Honest, The dealership took care of the problem right after I bought the car. They stood behind there words. Truthful and sincere. More

Kayla, Brian and Nolan were all very professional and helpful. They made for a pleasant and ash and action. They are all assets to your company. helpful. They made for a pleasant and ash and action. They are all assets to your company. More

Very quick and Complete service courteous and took care of all my needs and return my car to be ready to go of all my needs and return my car to be ready to go More

A new Trax and it had a defective battery. It went dead however the new battery was put in the car and under warranty so no charge. Just inconvenient and could have happened when we were traveling and it w however the new battery was put in the car and under warranty so no charge. Just inconvenient and could have happened when we were traveling and it went dead that would have been tragic. More