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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

November 04, 2021

Did a great job on my oil change and tire rotation. I definitely recommend this place!! More

by Tanasia Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Aguilera
Nov 05, 2021 -

Allen Chevrolet Cadillac responded

Hi, Tanasia Reynolds! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to working with you again soon. Take care! Sincerely, John Allen, General Manager

November 04, 2021

I would have liked to have known that the quick change oil change was closed. Would have saved me a extra trip More

by JF7303
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Allen Chevrolet Cadillac responded

JF7303, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

November 03, 2021

Everyone was super nice & The reception area was really clean along with the restrooms. Wait time wasn’t that bad. And they also notified me of a recall on my vehicle and updated it in a timely fashion. More

by elliott.jada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Allen Chevrolet Cadillac responded

Hi Elliott, your 5 star rating is greatly appreciated. Our main goal at Allen Chevrolet Cadillac, is to ensure our customers leave 100% satisfied. Thank you for coming in and please know, we are always happy to help. Have a good day. Sincerely, John Allen, General Manager

November 03, 2021

Stopped in for an oil change without an appointment. Only had to wait a short time. More

by ghaack13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Allen Chevrolet Cadillac responded

Hi, thank you for your 5 star rating! We are happy to hear you had a good and quick service visit with us. Thank you for allowing us to maintain your vehicle. We hope to see you again soon! Sincerely, John Allen, General Manager

November 02, 2021

We had a great experience getting our car repaired at Allen Chevrolet. The body shop manager kept us in the loop every step of the way and the technicians did a great job with all the work. They even cle More

by coach_hand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

coach_hand responded

Thank you for your excellent service in repairing my son’s car. The quality of workmanship was beyond expectations and the amount of time it took to complete was incredible. The staff is as professional as it gets.

Nov 03, 2021 -

Allen Chevrolet Cadillac responded

Hi, coach_hand! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. we look forward to working with you again in the future. Take care! Sincerely, John Allen, GM

October 31, 2021

Too pricey. Took way too long to get my oil change. The dealership.needs to be more organized. More

by rtomans3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Allen Chevrolet Cadillac responded

rtomans3, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 31, 2021

Good customer service friendly and clean environment. I had no edit time scheduled appointment was right on time More

by No one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, No one! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, GM

October 31, 2021

I really wish my rating was more positive, but they had my car 3 weeks for repairs and a new key. I understood they were back logged and I was more than patient. The day after picking up my car, it died More

by NICOLERUSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who in service.
Nov 02, 2021 -

Allen Chevrolet Cadillac responded

NICOLERUSH, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, GM

October 31, 2021

I went for a oil change without a scheduled appointment and I probably was out of there in an hour. I can see why they are the top Chevy dealership in the county, in fact I’m going to talk to them about m More

by kabooment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tyner-Grzywinski, Victoria Lessard
Nov 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, kabooment! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, GM

October 31, 2021

I had an awesome time buying my first new vehicle! Both the salesman (john becerra) and finance manager (nolan kinschsular) where really great. They both took extra time to help educate me on all my option More

by BILLDOUGLASHTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Allen Chevrolet Cadillac responded

Hi, BILLDOUGLASHTH! Thank you for the 5-star rating. We're happy to hear that working with John and Nolan elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, John Allen, GM

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