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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

November 13, 2021

friendly staff. quick service. would recommend to others. clean and comfortable lounge to wait in. More

by SURFIN1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, SURFIN1949! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 13, 2021

Clean rooms, friendly staff, fast service, fair price. You’re going to discourage people from writing reviews by requiring a minimum amount of words. Feel free to erase this comment. 😊 More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Sutherland, Nathan Davison
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, Teacher! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, John Allen, General Manager

November 12, 2021

I have always been very impressed by the professionalism and courtesy that the Allen Chevrolet staff show the customers. More

by josh1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, josh1954! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, General Manager

November 12, 2021

Great service and courteous staff. Comfortable waiting area with accommodations. Plus half off lifetime oil changes help as well. More

by MARIORINNA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MARIORINNA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, John Allen, General Manager

November 11, 2021

Satisfied With the service with the following up after the fact of the purchase and second time coming there to buy a car so we’re good More

by EAGLEYE380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, EAGLEYE380! Thank you for the 5-star rating. We're happy to hear that your positive experiences earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 11, 2021

Nolan and Alayna were fantastic. Did a great job. Was exceptionally pleased with this dealership and hope to send others there for car buying or leasing. More

by CHERYLCRUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, CHERYLCRUM! Thank you for the stellar review. We're delighted to hear that working with Nolan and Alayna elevated your experience us. We look forward to working with you again soon. Take care! Sincerely, John Allen, General Manager

November 11, 2021

They made us feel like they were too busy to really look into our issues that we were having with our car, which is sad because we are leaving for vacation next Friday and was very uncertain about driving t More

by christineweick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

christineweick, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 08, 2021

The care salesmen was very professional but yet was very comical towards myself and my daughter and wife. He was able to get me my offer really fast and reasonable.. More

by BLUECREW112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, BLUECREW112! We're happy to hear that you left the dealership with a great experience. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 07, 2021

Had to bring my vehicle back in because they didn’t preform all work described over phone More

by Mfp411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Person on phone for service department
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Mfp411, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 06, 2021

I was promptly greeted upon arrival. They diagnosed my problem and made repairs on my vehicle. More

by dlc25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Aguilera
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Hi, dlc25! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, John Allen, General Manager

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