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Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,859 reviews
November 19, 2021
Everyone was very pleasant to work with. I know I was a little difficult to work with as I was very particular on the vehicle that I wanted, but the sales team was very good and I got my vehicle! little difficult to work with as I was very particular on the vehicle that I wanted, but the sales team was very good and I got my vehicle! More
by Person
Verified Customer
November 19, 2021
Mike J. Was very helpful. He showed me what made the most sense but also showed me the other options I had just in case I wanted to go that route. They also had the best prices around. I drove an hour hoping sense but also showed me the other options I had just in case I wanted to go that route. They also had the best prices around. I drove an hour hoping it would be legit and it was. More
by ANIELSE3
November 19, 2021
Friendly people, great service. I have had positive experiences at every visit, from service to sales! experiences at every visit, from service to sales! More
by DAAAN
Employees Worked With
November 19, 2021
They made me a appointment to get truck diagnosed at 10:00a.m and my car sat all way until 5:30 p.m and did not do a diagnostic on my truck completely and tried to charge me $280.00 They lied and sai 10:00a.m and my car sat all way until 5:30 p.m and did not do a diagnostic on my truck completely and tried to charge me $280.00 They lied and said they diagnosed it around 3:00 pm and around 5:00 pm told me it never was. Poor service More
by Disappointed
November 19, 2021
I enjoyed working with Craig Sauer and this is a great dealership. I would recommend it to anyone dealership. I would recommend it to anyone More
by SCOTT.ALBAIN
Employees Worked With
November 16, 2021
They have very nice and courteous staff but forget to put parts back on your car, and forget to put air in your tires. parts back on your car, and forget to put air in your tires. More
by CASSIEKANE08
Employees Worked With
November 16, 2021
I bought my Cadillac three years ago,it’s a 2011 but it’s been the best car I’ve owned and the service at Allen’s was timely and professional. been the best car I’ve owned and the service at Allen’s was timely and professional. More
by Ina Clark
Employees Worked With
November 15, 2021
They got me in without an appointment . Had me in and out in 45 minutes in 45 minutes More
by Bobm3746
Employees Worked With
November 14, 2021
I had my car serviced. And than I wanted car mats they helped me with that and than I was looking at black rims but I wanted more red in them than just a stripe and the gentleman is suppose to get ahold o helped me with that and than I was looking at black rims but I wanted more red in them than just a stripe and the gentleman is suppose to get ahold of me. It was about five different people and everyone was just as nice from beginning to end. More
by AINSCOUGHDIANNA
Employees Worked With
November 13, 2021
new car lease, crack in windshield, needs oil change, low tire pressure, wiper blades need replacing, making driving in rain unacceptable. 5,700 miles on car that I was not informed of. have been tol low tire pressure, wiper blades need replacing, making driving in rain unacceptable. 5,700 miles on car that I was not informed of. have been told lease starts at 0. oil change and air in tires have been resolved. have been waiting 2 weeks for other issues to be resolved. I feel as an 80 year old woman I was taken advantage of. I would be happy with the truth and return calls when they are promised. More
by jjkoviack
