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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

November 25, 2021

John Mark and Mike Allen are great guys. My salesman John was wonderful to deal with. I recommend everybody to go to allen chevrolet. More

by VWILLIAMS3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, VWILLIAMS3! Thank you for the 5-star review. We're happy to hear that working with John and Mile earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 25, 2021

Always a great experience at Allen. We’ve been getting service for over 15 years. More

by ghaack13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, ghaack13! Thank you for the stellar review. Your loyalty and trust for over 15 years means the world to us. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 24, 2021

Had a 9am appointment for a diagnostic and took 7 hours. I wanted them to look at my transmission it all they did was plug the car in. I could have done the same thing at autozone for free instead of $138. More

by Jim53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

Jim53, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

Nov 30, 2021 -

Jim53 responded

Thank you I appreciate it. A 50%-75% refund would be ideal. Thank you

November 24, 2021

Allen Chevrolet Cadillac , The # 1 Sales and Service Allen Chevrolet Cadillac , The # 1 Sales and Service Center , in South East Michigan ! Viva La Agencia ‼️ .. Need a 2022 Cadillac XT5 More

by Joyce.kapp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B o b b y K a p p ~, Nathan Davison
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Nov 24, 2021 -

Allen Chevrolet Cadillac responded

Hi, Joyce.kapp! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, John Allen, General Manager

November 24, 2021

I went in for an oil change with a coupon. They did a tire rotation of my winter tires that were just installed without asking. I found out when I got the bill. After they removed that charge, I saw they More

by DB-GURU
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Agnes
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Nov 29, 2021 -

Allen Chevrolet Cadillac responded

DB-GURU, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 23, 2021

Allen Chevrolet is best dealer around if you are needing a car or truck go and see Randy Thompson best salesman in the business More

by EVOEAUATIN12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Allen Chevrolet Cadillac responded

Hi, EVOEAUATIN12! Thank you for the 5-star rating. We're happy to hear that working with Randy elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

November 23, 2021

They are the greatest dealership I have ever purchased a vehicle from. Prompt, thorough and a pleasure to do business with. More

by Johnnyg6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Allen Chevrolet Cadillac responded

Hi, Johnnyg6! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, General Manager

November 22, 2021

This is the first time a purchased a car at this dealership and I was impressed. More

by JUWHITE8659
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina White
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Nov 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, JUWHITE8659! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 20, 2021

My accessory order was delivered and installed as stated and I was satisfied with all aspects of my experience. More

by JIMJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah in the service department
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Nov 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, JIMJ0! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

November 20, 2021

Very smooth transaction nice people good service what more could you ask from a car dealership More

by rlsticks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2021 -

Allen Chevrolet Cadillac responded

Hi, rlsticks! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. Have a wonderful day! Sincerely, John Allen, General Manager

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