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Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,859 reviews
December 09, 2021
My service started exactly when my appointment was scheduled. The gentleman I was dealing with was very courteous and informative. I was very pleased! Actually I ended up purchasing a new pickup. scheduled. The gentleman I was dealing with was very courteous and informative. I was very pleased! Actually I ended up purchasing a new pickup. More
by Squalls922
Verified CustomerEmployees Worked With
Bob Kapp
December 08, 2021
It was super convenient, very quick with the oil change and super friendly staff. Also the waiting room was perfect, clean and comfortable. and super friendly staff. Also the waiting room was perfect, clean and comfortable. More
by m3.anderson3
December 08, 2021
Nobody knows what right hand and the left hand know s what they our doing communication from one another was very different from each other what they our doing communication from one another was very different from each other More
by boomboomdiva
Employees Worked With
December 08, 2021
Very slow for just an oil change. I understand the oil garage is being renovated but 45-60 minutes is too long. Also, previously I would be told how much oil was in it. The lady had no clue. She didn’t un garage is being renovated but 45-60 minutes is too long. Also, previously I would be told how much oil was in it. The lady had no clue. She didn’t understand why I would need to know since it is full now. I keep track because my car eats oil. Lastly was given keys and told car was just outside to the left. No car in sight. Told yes it should be there. A technician went out and car was over in the used lot a couple rows in. I shouldn’t have to search for my car. More
by JB
Employees Worked With
December 06, 2021
Always friendly, has always done excellent work for me.Would not think of taking my cars anywhere else! me.Would not think of taking my cars anywhere else! More
by wmpaulwallace
Employees Worked With
December 05, 2021
New lease, left lot and noticedcrack in windshield, oil life at 23 %, tire pressure low, 5,700 miles on car that i was not informed of which are included in lease. Do not answer my calls or emails. Wil life at 23 %, tire pressure low, 5,700 miles on car that i was not informed of which are included in lease. Do not answer my calls or emails. Will not buy or lease another vehicle from them ever. More
by jjkoviack
December 05, 2021
I was pleased with the work done to my vehicle. There was a bit of confusion when it was completed but I was satisfied. was a bit of confusion when it was completed but I was satisfied. More
by Chuck
Employees Worked With
December 05, 2021
The service manager did not honor my coupon and did not tell me he wouldn’t until the oil had been changed There was nothing on it that said it was not goodbye had the young lady tell me tell me he wouldn’t until the oil had been changed There was nothing on it that said it was not goodbye had the young lady tell me More
by JAMESBIESZKI
Employees Worked With
