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Allen Chevrolet Cadillac
Monroe, MI
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,859 reviews
December 21, 2021
Super friendly and helpful staff, were able to help me purchase a car with ease! purchase a car with ease! More
by NYTHOUGHTS
Verified Customer
December 21, 2021
They were very professional and friendly. They got me right in for an oil change, great service! right in for an oil change, great service! More
by HBERGMOOSER
Employees Worked With
December 18, 2021
Oil change and tire rotation was done in a very fast time frame. I was very pleased. frame. I was very pleased. More
by JAXSULIER
Employees Worked With
December 17, 2021
Follow up was terrible. Very difficult to get a hold of salesperson. The worst customer service I’ve had in leasing or buying a car. I’m a lifetime GM buyer. I will absolutely buy another Cadillac, but n salesperson. The worst customer service I’ve had in leasing or buying a car. I’m a lifetime GM buyer. I will absolutely buy another Cadillac, but not through this dealership. More
by TMANS_1
December 16, 2021
Great customer service Alayna, Daniel and Nick were awesome to work with!!!! Will definitely recommend them!!! Thank you all for what you did for me!!! awesome to work with!!!! Will definitely recommend them!!! Thank you all for what you did for me!!! More
by POPG316
December 16, 2021
Great service and done in a reasonable time. People were Great service and done in a reasonable time. People were very friendly and answered every question I had. Great service and done in a reasonable time. People were very friendly and answered every question I had. More
by Joe
Employees Worked With
December 16, 2021
Need to work on your communication skills disappointed all the communicated with me that's it all the communicated with me that's it More
by ROBERTCOBB242
Employees Worked With
December 16, 2021
Dealership have no problem with the oil change center was great now it sucks having to wait an hour to get your oil and tires changed. was great now it sucks having to wait an hour to get your oil and tires changed. More
by COACHKEVIN99
Employees Worked With
Have no idea what the names are but they were great.
December 15, 2021
I took my car in to fix a coolant leak. They charged me 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole addi 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole adding coolant everyday, and they said there was no leak. While it was there they had to change my starter, at first the technician said my engine was siezed, lol. So they charged me over 500 for a starter job, which thr most mechanically ignorant person could change in less thst an hour and a stater is less than 100. So I was robbed twice. So I picked my car up yesterday and driving it home I smelled an overwhelming smell of coolant and seen i was low on coolant. I was told that they drove it to look for a leak, that was clearly a lie. The nice thing is I have documentation , videos and phone call records to take to court to prove my case. Great work you bunch of pirates! More
by Jim chapman
Employees Worked With
