Allen Chevrolet Cadillac

Dealership have no problem with the oil change center was great now it sucks having to wait an hour to get your oil and tires changed. was great now it sucks having to wait an hour to get your oil and tires changed. More

Great customer service Alayna, Daniel and Nick were awesome to work with!!!! Will definitely recommend them!!! Thank you all for what you did for me!!! awesome to work with!!!! Will definitely recommend them!!! Thank you all for what you did for me!!! More

Need to work on your communication skills disappointed all the communicated with me that's it all the communicated with me that's it More

Great service and done in a reasonable time. People were Great service and done in a reasonable time. People were very friendly and answered every question I had. Great service and done in a reasonable time. People were very friendly and answered every question I had. More

Vicki in parts very helpful in finding tires for my 2018 Silverado and will be making appointment for install had oil change service was great thanks Silverado and will be making appointment for install had oil change service was great thanks More

It was another great experience .nolan and Alaina was very helpful with the entire process This is cc7 vars we bought from Allen chevrolet.thanks Barb and denise very helpful with the entire process This is cc7 vars we bought from Allen chevrolet.thanks Barb and denise More

I took my car in to fix a coolant leak. They charged me 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole addi 2100, the same day after it was fixed i was leaking coolant. I took it back a month later as i didnt have an extra car for work, the whole whole adding coolant everyday, and they said there was no leak. While it was there they had to change my starter, at first the technician said my engine was siezed, lol. So they charged me over 500 for a starter job, which thr most mechanically ignorant person could change in less thst an hour and a stater is less than 100. So I was robbed twice. So I picked my car up yesterday and driving it home I smelled an overwhelming smell of coolant and seen i was low on coolant. I was told that they drove it to look for a leak, that was clearly a lie. The nice thing is I have documentation , videos and phone call records to take to court to prove my case. Great work you bunch of pirates! More

Purchased brand new 2021 Cadillac Escalade 100k vehicle . 5000 miles later transmission went out and after 2 month of truck being at dealer and I’m paying $1500 per month on something I don’t have - t 5000 miles later transmission went out and after 2 month of truck being at dealer and I’m paying $1500 per month on something I don’t have - they claimed issue was fixed and from the first day I picked it up the original sounds I brought truck in for is still there so truck went back to dealer and stayed another week for them to say we didn’t change the transmission last time but now we will Dealer service department won’t answer calls and nobody bothers to call back with an update I feel like I’m being totally disrespected when I gave 100k worth of business to this place . I will not do this mistake again with this dealer . More

Called to come in for Oil change with out a appt and was in and out super fast. I will be back. in and out super fast. I will be back. More

I put a deposit on a 2022 Chevy 2500 hd and before I gave them a deposit I said I wasn’t interested in Allen care. They took my deposit after me telling them that I wasn’t interested in the Allen care war them a deposit I said I wasn’t interested in Allen care. They took my deposit after me telling them that I wasn’t interested in the Allen care warranty. My sales person josh will verify along with the sales manager. This was in July 2021 Then after 5 months wait they wouldn’t let me purchase my truck without Allen care I already sold my 2017 truck or I would have backed out of the whole deal if that isn’t a form of coercion I don’t know what is. So frustrating to be handled like that. My salesman josh whom I like can verify this story I won’t step foot on that lot again. Warranty or otherwise More