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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
December 23, 2021
I had a problem with a vibration when my truck shifted. Took it in Haven't felt a vibration yet. Took it in Haven't felt a vibration yet. More
by Wendy
Verified CustomerEmployees Worked With
December 22, 2021
Seemed like it took an extra long time to cut the deal and get the paperwork signed and get the paperwork signed More
by TOWN1951
Employees Worked With
December 22, 2021
The people in the service department were friendly and we had to use it for the holiday weekend.We brought the truck back the following Monday and it was fixed the same day!,.. Great service! had to use it for the holiday weekend.We brought the truck back the following Monday and it was fixed the same day!,.. Great service! More
by murchiefisher@gmail.com
Employees Worked With
December 21, 2021
Super friendly and helpful staff, were able to help me purchase a car with ease! purchase a car with ease! More
by NYTHOUGHTS
December 21, 2021
They were very professional and friendly. They got me right in for an oil change, great service! right in for an oil change, great service! More
by HBERGMOOSER
Employees Worked With
December 21, 2021
Our pick up time was delayed 2 times. We went there to retrieve the vehicle 2 times and were not called either time to up date us or save us a trip. Was told there was staffing shortage. Please call so th retrieve the vehicle 2 times and were not called either time to up date us or save us a trip. Was told there was staffing shortage. Please call so that we do not make 2 extra trips in only to find out that vehicle is not ready. Very disappointed. More
by LIFECARES
Employees Worked With
julianna
December 21, 2021
Great Employees ! Excellent Service Department ,I’m a Great Employees ! Excellent Service Department , I’m a CUSTOMER, that had bought / Leased vehicles thru Allen Chevrolet Cadillac for over Forty Great Employees ! Excellent Service Department , I’m a CUSTOMER, that had bought / Leased vehicles thru Allen Chevrolet Cadillac for over Forty Years - New cars from $ 2,200 to $ 79,000 ‼️ .. Find New Roads .. More
by Joyce.kapp
Employees Worked With
. . BOBBY KAPP, sales representative ~, Nathan Davison
December 18, 2021
Oil change and tire rotation was done in a very fast time frame. I was very pleased. frame. I was very pleased. More
by JAXSULIER
Employees Worked With
December 17, 2021
Follow up was terrible. Very difficult to get a hold of salesperson. The worst customer service I’ve had in leasing or buying a car. I’m a lifetime GM buyer. I will absolutely buy another Cadillac, but n salesperson. The worst customer service I’ve had in leasing or buying a car. I’m a lifetime GM buyer. I will absolutely buy another Cadillac, but not through this dealership. More
by TMANS_1
