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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

December 28, 2021

good service friendly people good facilitiesI wouldn't good service friendly people good facilities I wouldn't recommend them to my family and friends for purchasing and servicing More

by Jim Ostrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Trpevski
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jim Ostrowski! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 27, 2021

Since I paid $200.00 labor to have new tires on my car, I have had to re-inflate both tires on the RH side every two to three days. Also, the LF Tire Pressure Monitor no longer functions as intended. It does More

by mwnuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Allen Chevrolet Cadillac responded

mwnuk, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 27, 2021

They did a great job selling me my truck and very helpful I highly recommend the salesman and dealership More

by blusmurf431
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel, Bob Kapp
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, blusmurf431! Thank you for the stellar rating. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 26, 2021

Joe Donovan was my sales rep and he was amazing! Very personable and helping. I knew what I was coming to look at and he made it happen. I definitely would refer him to everyone and will go back to him m More

by Bwilder28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ruiz, Danielle Sindel, Joe Donovan
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, Bwilder28! Thank you for the 5-star review. We're happy to hear that working with Joe led to such a positive experience. We look forward to working with you again soon. Take care! Sincerely, John Allen, General Manager

December 25, 2021

My car actually came back broke … they broke the ring they were suppose to fix …. Worse than when I dropped it off. Never once a sorry. Service Dept is no place I would trust again! More

by RJREAU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Allen Chevrolet Cadillac responded

RJREAU, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 25, 2021

I went to get an oil change at the quick service side but it was being renovated. They were still able to fit me in and it only took 45 minutes! Not bad at all! More

by izzman72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person at the desk
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, izzman72! We look forward to working with you again in the future. Have a wonderful day! Sincerely, John Allen, General Manager

December 25, 2021

Will never buy another car at this dealership. They did not show me all of the options on my new car. They lied to me about my lease vehicle. They said they were turning my lease in but after keeping me More

by LORIMERIDETH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Kapp
Jan 11, 2022 -

Allen Chevrolet Cadillac responded

LORI MERIDETH, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 25, 2021

Their service was good.i would recommend them to my friends. Great service overall. Good job More

by GARYLCRUMRINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason r
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, GARYLCRUMRINE! Thank you for the 5-star review. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again in the future. Safe travels! Sincerely, John Allen, General Manager

December 25, 2021

As always, the service at Allen Chevrolet Cadillac was excellent. Acceptable wait time for my vehicle to be serviced. More

by PIZZATOJD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, PIZZATOJD! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon! Sincerely, John Allen, General Manager

December 24, 2021

The only dealership that I will ever use ,And Have purchased more than 40 trucks and cars from Craig S He's family More

by RMFRENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Allen Chevrolet Cadillac responded

Hi, RMFRENDO! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

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