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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

December 31, 2021

My car was cleaned before it was returned to me. Great thing. Thanks so much More

by HALLGUYLYNN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, HALLGUYLYNN! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 30, 2021

Service department is disorganized and doesn’t care about it. All they do is apologize and nothing else. More

by MIKE.PICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Allen Chevrolet Cadillac responded

MIKE.PICK, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 30, 2021

Excellent service and great experience with the staff! I would recommend this to anyone who has a Chevrolet or GM vehicle More

by jyeager1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilliary and technician that worked my vehicle
Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, jyeager1966! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

December 30, 2021

Excellent sales person excellent customer service very helpful very helpful and getting my navigation system working More

by bartthebear
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, barthebear! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 29, 2021

Staff is very friendly. Was in for a recall and oil change. Everything was completed timely and correctly. This is the only place I take my car for service and oil changes! More

by tferg1664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Allen Chevrolet Cadillac responded

Hi, tferg1664! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 29, 2021

Very good. Got me in right away. And was real quick. I was very very happy! More

by MAMAREED0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Allen Chevrolet Cadillac responded

Hi, MAMAREED0! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a wonderful day! Sincerely, John Allen, General Manager

December 28, 2021

The entire staff is courteous, friendly, and exhibits a high degree of integrity. I've always felt that I could trust them and not have to worry about service being performed that was not needed. More

by DLG41056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, DLG41056! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

December 28, 2021

Was suppose to rotate tires never happened we waited to get more mileage on vehicle to get full service not just oil change. More

by DALEJR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

DALEJR23, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 28, 2021

Professional, knowledgeable, explains the issue in language I can understand. I have been doing business with Allen for over 25 years. Will always buy my car from them.😊 More

by flowergardener012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, flowergardener012! Thank you for the 5-star rating. We're happy to hear that you've had positive experiences with the dealership for 25 years now. Your loyalty and trust mean the world to us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 28, 2021

I did everything the way I wanted them everything perfect very good service friendly people More

by EAGLEYE380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Allen Chevrolet Cadillac responded

Hi, EAGLEEYE380! Thank you for the 5-star rating. we're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

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