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Allen Chevrolet Cadillac

Monroe, MI

Overview
Employees
Reviews
Vehicles
4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

January 01, 2022

No real hassles to speak of. Was willing to negotiate a little bit, all in all it was a good experience. More

by SAQUANBARKLEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, SAQUANBARKLEY! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope you have a wonderful day! Sincerely, John Allen, General Manager

December 31, 2021

Danielle Sindel was wonderful to work with, every question I asked Joe the sailes person, was answered by Danielle More

by dusteycolt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Sindel, Joe Donovan
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, dusteycolt. We're happy to hear that working with Danielle led to such a positive experience. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

December 31, 2021

Brian Nelson was the one that helped us get into our Silverado , he listened to our needs and wants and worked with our budget. He was courteous and respectful , thank you Brian . More

by rrod44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, rrod44! Thank you for the stellar rating. We're happy to hear that working with Brian elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 31, 2021

Pleasant experience from time I walked in till i walked out, 3 hours from beginning to end. More

by Mladd30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, Mladd30! We look forward to working with you again in the future. Have a great day! Sincerely, John Allen, General Manager

December 31, 2021

Excellent to work with and very knowledgeable. I have bought my last 3 vehicles with Brian and will again! More

by Donald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, Donald! Thank you for the stellar review. We're happy to hear that working with Brian earned us your loyalty and trust. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

December 31, 2021

My car was cleaned before it was returned to me. Great thing. Thanks so much More

by HALLGUYLYNN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, HALLGUYLYNN! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

December 30, 2021

Service department is disorganized and doesn’t care about it. All they do is apologize and nothing else. More

by MIKE.PICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2022 -

Allen Chevrolet Cadillac responded

MIKE.PICK, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

December 30, 2021

Excellent sales person excellent customer service very helpful very helpful and getting my navigation system working More

by bartthebear
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, barthebear! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

December 30, 2021

Excellent service and great experience with the staff! I would recommend this to anyone who has a Chevrolet or GM vehicle More

by jyeager1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilliary and technician that worked my vehicle
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Jan 04, 2022 -

Allen Chevrolet Cadillac responded

Hi, jyeager1966! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

December 29, 2021

Staff is very friendly. Was in for a recall and oil change. Everything was completed timely and correctly. This is the only place I take my car for service and oil changes! More

by tferg1664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2021 -

Allen Chevrolet Cadillac responded

Hi, tferg1664! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

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