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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
January 01, 2022
I was told on my ally that I had the tires rims dents covered for 498 dollars. Found out it was only 4 oil changes and it should have only a supple under. I was lied to on my 2017 and my 2019. covered for 498 dollars. Found out it was only 4 oil changes and it should have only a supple under. I was lied to on my 2017 and my 2019. More
by MERCIERMC
Verified CustomerEmployees Worked With
Joe Donovan
January 01, 2022
Great job!! All of the people are very polite and they really know there stuff. I would recommend them to anyone. really know there stuff. I would recommend them to anyone. More
by VANBELLEDJSB
Employees Worked With
January 01, 2022
They were able to get me scheduled at a time that worked well for me. They preformed the work in the time frame they had indicated at a lower price than quoted. The staff was friendly and help me with any q well for me. They preformed the work in the time frame they had indicated at a lower price than quoted. The staff was friendly and help me with any questions I had after the work was preformed. More
by Bobm3746
Employees Worked With
January 01, 2022
I am giving a 1/5 rating due to the customer service girl. She was very snippy regarding my lack of appointment and taking my $7 off coupon. The actual oil change was quick, but I watched as my car sat girl. She was very snippy regarding my lack of appointment and taking my $7 off coupon. The actual oil change was quick, but I watched as my car sat there after my oil change waiting for the girl to check me out. I was waiting a total of an hour and fifteen minutes and the oil change total lasted 20 minutes. The woman at the desk who signed me in was very snippy and for this, I rated this low. More
by Chris Monhollen
Employees Worked With
January 01, 2022
No real hassles to speak of. Was willing to negotiate a little bit, all in all it was a good experience. little bit, all in all it was a good experience. More
by SAQUANBARKLEY
Employees Worked With
January 01, 2022
First time since taking over my aunts Cadillac. My service gal was friendly and great. Nice touch having Monica’s donuts while customers wait! service gal was friendly and great. Nice touch having Monica’s donuts while customers wait! More
by dianeruehs
Employees Worked With
Not sure of her name
December 31, 2021
Brian Nelson was the one that helped us get into our Silverado , he listened to our needs and wants and worked with our budget. He was courteous and respectful , thank you Brian . Silverado , he listened to our needs and wants and worked with our budget. He was courteous and respectful , thank you Brian . More
by rrod44
Employees Worked With
December 31, 2021
Pleasant experience from time I walked in till i walked out, 3 hours from beginning to end. out, 3 hours from beginning to end. More
by Mladd30
December 31, 2021
Excellent to work with and very knowledgeable. I have bought my last 3 vehicles with Brian and will again! bought my last 3 vehicles with Brian and will again! More
by Donald
