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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
January 08, 2022
Bought a new set of tires for my HHR. First, was not told that installation was not included in the purchase price. was told that the valve stems were changed. No they were not. I waited 3 hours for my car. that installation was not included in the purchase price. was told that the valve stems were changed. No they were not. I waited 3 hours for my car. Total labor time: 1.6 hours. Pretty sure the walk-in was taken before my appointment. Have to fill tires every other day. TPMS malfunctions too. Will not buy tires there again More
by mwnuk
Verified CustomerEmployees Worked With
January 07, 2022
Just moved here from Arizona. Prices here were a lot higher for the same services at my prior Chevrolet dealership. Vehicle took two days longer than expected. Had to get a rental car. Most times could higher for the same services at my prior Chevrolet dealership. Vehicle took two days longer than expected. Had to get a rental car. Most times could not get anybody to answer the phone when I would call in to check on my vehicle. Not very happy and will look for another place to go. Would not recommend this dealership for service to anybody. More
by ak9cop
Employees Worked With
Don’t remember service writers name.
January 06, 2022
My car was filthy when receiving it back after my first oil change with the dealership. Oil all over the steering wheel, center console, interiors door and door handle. Smelled like grease and oil. Seat wa oil change with the dealership. Oil all over the steering wheel, center console, interiors door and door handle. Smelled like grease and oil. Seat was moved also. Will not be back. More
by CLOSEMORG
Employees Worked With
January 06, 2022
I dropped my car off early as I had to get someone to drive it for me and they fixed it and had it done by the time my appointment was they were great drive it for me and they fixed it and had it done by the time my appointment was they were great More
by sharonnagy
Employees Worked With
January 06, 2022
When I called they said they booked for two weeks. When they found out it was a safety issue with my son’s car, they had me drop it off and looked at it the next day. I was very happy with them. they found out it was a safety issue with my son’s car, they had me drop it off and looked at it the next day. I was very happy with them. More
by Kingthomas
Employees Worked With
January 06, 2022
Nice facility, clean, staff was friendly and courteous, coffee bar was nice with refreshments, waiting area with tv was nice. Overall it was a very pleasant experience. coffee bar was nice with refreshments, waiting area with tv was nice. Overall it was a very pleasant experience. More
by vickioberski
Employees Worked With
Sarah
January 05, 2022
Great car dealership. I get my oil changed and my tires rotated. Fast, affordable, and friendly. rotated. Fast, affordable, and friendly. More
by ROBINSONAJR
Employees Worked With
January 05, 2022
Friendly and attentive. I came in needing a car drove out later in the day. Very cool later in the day. Very cool More
by ALHASSINGER
January 04, 2022
Customer service was very good, once we got the truck…Craig is always very helpful.. truck…Craig is always very helpful.. More
by JAN.BEAUMAN
Employees Worked With
January 02, 2022
Oil change was ok wouldn't rotate the tires claims they didn't have a Allen wrench. But knew it had a lock key. You have to remove the hub cap to know that didn't have a Allen wrench. But knew it had a lock key. You have to remove the hub cap to know that More
by Silverado
Employees Worked With
