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Allen Chevrolet Cadillac
Monroe, MI
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,854 reviews
Verified Customer
January 24, 2022
Had oil changed. They didn't tighten filter all the way, leaked oil. They said they will be sending 1 free pil change coupon in mail... leaked oil. They said they will be sending 1 free pil change coupon in mail... More
by RAWILSON220
Employees Worked With
January 24, 2022
Very friendly staff, clean dealership and very prompt in getting you in for your service and getting you out fast. getting you in for your service and getting you out fast. More
by HBERGMOOSER
Employees Worked With
January 22, 2022
Didn’t know the oil change facility was closed. The service ladies said customers had to make an appointment at the service center for oil changes, tire rotation, etc. now. They were very helpful and g service ladies said customers had to make an appointment at the service center for oil changes, tire rotation, etc. now. They were very helpful and got me in for the vehicles first service. The gals were GREAT! More
by GCONLEY0
Employees Worked With
The 2 gals at the service desks were great! Got me right in!
January 22, 2022
I really like their customer service, fix my vehicle and get me on my way! get me on my way! More
by KHud23
Employees Worked With
January 21, 2022
Poor signing for oil changes and appointment times parking for service lanes etc etc etc parking for service lanes etc etc etc More
by IOTT34
Employees Worked With
January 20, 2022
Would have gave gave five stars for service but I asked how long a wait and they replied two hours maybe a little longer. Took car in at opening of service a 8am and got back at 5pm. I got no calls on upda how long a wait and they replied two hours maybe a little longer. Took car in at opening of service a 8am and got back at 5pm. I got no calls on update of car and i had to call them around 4pm and wasn't done yet but will be soon. Glad I took shuttle. Both drivers were great by the way. More
by allanb57
January 20, 2022
I purchased a vehicle from Allen Chevrolet in monroe yesterday. Joe Donovan was extremely helpful, kind and understanding. He did everything to make sure i left in the car that i wanted. Very sweet man, yesterday. Joe Donovan was extremely helpful, kind and understanding. He did everything to make sure i left in the car that i wanted. Very sweet man, very nice dealership. More
by asharp673
January 20, 2022
Did the basics. The stuff that is hard to do was not done although the appointment made included information for the necessary warranty repair. Had to have it put back together without the repair finished be although the appointment made included information for the necessary warranty repair. Had to have it put back together without the repair finished because the truck was needed. I will have to make a new appointment for correction and it is a significant know issue with this model of truck. More
by ChevyHDowner
Employees Worked With
January 19, 2022
I leased my new vehicle in October. It has a crack in the windshield. I have been promised a new windshield from the day I signed the lease. Now my emails are no longer being answered. I would apprec the windshield. I have been promised a new windshield from the day I signed the lease. Now my emails are no longer being answered. I would appreciate a call telling me when this new windshield will be available. Julie Koviack More
by jjkoviack
