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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,854 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,854 reviews

February 11, 2022

Great experience from start to finish. Craig and Nolan both were friendly and knowledgeable and made the process quick and easy. More

by angiejakob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Allen Chevrolet Cadillac responded

Hi, angiejakob! Thank you for the stellar review. We're happy to hear that working with Craig and Nolan elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 10, 2022

I would give it zero stars if i could. Took eight weeks to look at the car. Never returned phone calls, when i could a hold of somebody. The only response for not looking at the car was a lack of employees More

by JBONCHER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Allen Chevrolet Cadillac responded

JBONCHER2000, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 10, 2022

Dropped vehicle off at 10 am and vehicle was completed same day by 3 pm. More

by KDBROOKS3723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, KDBROOKS3723! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 10, 2022

Great Dealership and Service Department they call and make sure you've done all you can to keep our Traverse updated. More

by AMYDEEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, AMYDEEB! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 10, 2022

Always goes above and beyond. All issues have always been rectified. If you're looking for a great service look no further!! More

by Tomgeftos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Allen Chevrolet Cadillac responded

Hi, Tomgeftos! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 09, 2022

Joe Donovan is hands down the best car salesman we have ever had the pleasure of working with. We went into Allen Chevrolet with a goal and he definitely helped us achieve that goal. He worked with us unti More

by Jennifer and Amy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan
Feb 10, 2022 -

Allen Chevrolet Cadillac responded

Hi, Jennifer and Amy! Thank you for the stellar review. We're happy to hear that working with Joe led to such a positive experience. We look forward to working with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 08, 2022

Joe Donovan was an awesome down to earth guy who made my visit much easier and enjoyable. Everyone was friendly. I really enjoyed the whole experience. I will definitely be back More

by Duane Lucio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donovan, Tina White
Feb 09, 2022 -

Allen Chevrolet Cadillac responded

Hi, Duane Lucio! Thank you for the 5-star review. We're happy to hear that working with Joe earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 08, 2022

Paid $3600 to get my car repaired. Figured it would have been washed when I got it back. More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Feb 09, 2022 -

Allen Chevrolet Cadillac responded

Jeremy, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 08, 2022

I was there for almost 2 hours for a oil change and tire rotation. The crew was very unprofessional and were messing around on the cameras in the garage. The behind the desk girl was very annoyed at them, s More

by kyleighblaharski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I think her name was Nicole, she has long blonde hair, she was very great.
Feb 10, 2022 -

Allen Chevrolet Cadillac responded

kyleighblaharski, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 08, 2022

Joe was great! I set my budget at a certain number and he was sure that his guys got me the rates I wanted. More

by MGOBUCKEYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Donovan
Feb 09, 2022 -

Allen Chevrolet Cadillac responded

Hi, MGOBUCKEYES! Thank you for the 5-star review. We're happy to hear that working with Joe elevated your experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

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