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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

February 24, 2022

Oil change outrageous price. 110.00......Will be finding a different place to get my oil change More

by jeripearse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

jeripearse, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 24, 2022

I am a new customer to this dealership. I am a General Motors employee and am now required to have my company car serviced at a certified dealer. The experience at this dealership has been More

by Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, Golden! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 24, 2022

Job done. I however have a rattle underneath my truck that I didn't have before bringing it in . More

by jeripearse
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

jeripearse, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 24, 2022

Very professional. I would recommend them to everyone. I am working out of state and needed a transmission replacement. You got my truck done in a short time and it run More

by tcolley64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, tcolley64! Thank you for the 5-star rating. We're delighted to hear that working with Nicole earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 24, 2022

Everybody has been very helpful and happy to deal with . Quick to get you in and out . More

by Tthoma1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, Tthoma1128! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 23, 2022

Allen Chevrolet treated with me with nothing but respect and they did an awesome job on my vehicle Nicole, Brian, Sarah, and Jeff all did an awesome job thanks guys Jeff was the shuttle driver More

by Allen Chevrolet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
In the service Department, Nicole, Brian, Sara and The shuttle driver Jeff
Feb 24, 2022 -

Allen Chevrolet Cadillac responded

Hi, Allen Chevrolet! Thank you for the stellar rating. We're delighted to hear that working with Nicole, Brian, Sarah, and Jeff elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 23, 2022

Bought car from out is state. Details of the loan and what they wanted to include as part of the package we’re not explained to me prior to my driving 150 miles to pick up the car More

by FORTINENICK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
Mar 04, 2022 -

Allen Chevrolet Cadillac responded

FORTINENICK, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

February 23, 2022

Very helpful guys and girls were at their very best mike Johnson and nolan were excellent we will be back More

by Cole Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Allen Chevrolet Cadillac responded

Hi, Cole Chris! Thank you for the 5-star review. We're happy to hear that working with Mike led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

February 22, 2022

I found everyone but especially our sales rep very friendly and engaging. After our first visit there we managed the sales experience by phone and text. There was no pressure or obsessively annoying c More

by MICHAEL-SAWICKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Allen Chevrolet Cadillac responded

Hi, MICHAEL-SAWICKI! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

February 22, 2022

Brian was very polite and knowledgeable, went above and beyond, returned my call almighty almost immediately. Look forward to returning for regular maintenance. Larry Bays More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff drive me home and made the ride enjoyable.
Feb 23, 2022 -

Allen Chevrolet Cadillac responded

Hi, Larry! Thank you for the 5-star rating. We're happy to hear that working with Brian elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

Feb 27, 2022 -

Larry responded

Brian earned it!

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