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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,859 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,859 reviews

February 25, 2022

Have purchased several cars from Allen Chevrolet and Brian. I like Chevrolet vehicles and Brian is nice. Thank you for the positive experience! More

by MARIANNEDEMAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, MARIANNEDEMAY! We're happy to hear that working with Brian elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, John Allen, General Manager

February 25, 2022

I dropped off the night before and picked it up when called. Everything went smoothly. More

by THOMASDULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, THOMASDULL! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 25, 2022

Once again Craig Sauer was awesome. He is all about customer service! We have been customers of his for 25 years and now our children are his customers. More

by DIEHL4601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, DIEHL4601! Thank you for the stellar rating. We're delighted to hear that working with Craig elevated your experience with us for 25 years now. Your loyalty and trust mean the world to us. Take care! Sincerely, John Allen, General Manager

February 25, 2022

I have purchased five cars through this dealership over the years and have never walked away with any bad feelings. As a matter of fact I have been satisfied with all I have done through this dealership, i More

by THEBRANDMANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, THEBRANDMANS! Thank you for the stellar review. We're happy to hear that working with Tim and Craig elevated your experience with us. Your loyalty and trust for 5 cars mean the world to us. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

February 24, 2022

Very professional. I would recommend them to everyone. I am working out of state and needed a transmission replacement. You got my truck done in a short time and it run More

by tcolley64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, tcolley64! Thank you for the 5-star rating. We're delighted to hear that working with Nicole earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

February 24, 2022

The sales staff was very helpful during the entire process - from locating a vehicle through financing through delivery. More

by RLBAYNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, RLBAYNE! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 24, 2022

Oil change outrageous price. 110.00......Will be finding a different place to get my oil change More

by jeripearse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

jeripearse, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 24, 2022

I am a new customer to this dealership. I am a General Motors employee and am now required to have my company car serviced at a certified dealer. The experience at this dealership has been More

by Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, Golden! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 24, 2022

Job done. I however have a rattle underneath my truck that I didn't have before bringing it in . More

by jeripearse
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

jeripearse, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, General Manager

February 24, 2022

I have NO faith in this dealership at all. I feel that they are trying to overcharge for service, gouge customers wherever possible, etc. I will not return ever. They tried to sell me a bunch More

by wcarver58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

wcarver58, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

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