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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,853 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,853 reviews

February 26, 2022

Staff is friendly and attentive. If they are busy they don't ignore you. The car buying process is no nonsense and straight forward. I've bought here for years. More

by Andre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, Andre! Thank you for the stellar review. We're delighted to hear that working with the team elevated your experience with us. Your loyalty and trust mean the world to us. Take care! Sincerely, John Allen, General Manager

February 25, 2022

I have purchased five cars through this dealership over the years and have never walked away with any bad feelings. As a matter of fact I have been satisfied with all I have done through this dealership, i More

by THEBRANDMANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, THEBRANDMANS! Thank you for the stellar review. We're happy to hear that working with Tim and Craig elevated your experience with us. Your loyalty and trust for 5 cars mean the world to us. We look forward to your next visit. Have a wonderful day! Sincerely, John Allen, General Manager

February 25, 2022

I dropped off the night before and picked it up when called. Everything went smoothly. More

by THOMASDULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, THOMASDULL! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, John Allen, General Manager

February 25, 2022

Once again Craig Sauer was awesome. He is all about customer service! We have been customers of his for 25 years and now our children are his customers. More

by DIEHL4601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, DIEHL4601! Thank you for the stellar rating. We're delighted to hear that working with Craig elevated your experience with us for 25 years now. Your loyalty and trust mean the world to us. Take care! Sincerely, John Allen, General Manager

February 25, 2022

what a quick, easy and very professional experience! !! Everyone was so very friendly too I would recommend Allen Chevrolet service to everyone and anyone More

by andreamargrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (five stars for Brian!)
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, andreamargrey! Thank you for the stellar rating. We're delighted to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, John Allen, General Manager

February 25, 2022

Outstanding service timely and very friendly will go back for future service would recommend them to everyone More

by Sarmer8036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 26, 2022 -

Sarmer8036 responded

Thanks for getting our repair completed in a timely manner Brian was very helpful in your service department along with Nicole

Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, Sarmer8036! Thank you for the stellar rating. We're delighted to hear that working with Brian and Nicole earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

February 25, 2022

First off my salesman Joe was top notch. He was friendly and helpful in helping me obtain the vehicle I wanted considering I had many requirements. I was also impressed with the helpful f More

by ALANG324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Sindel, Joe Donovan
Feb 28, 2022 -

Allen Chevrolet Cadillac responded

Hi, ALANG324! Thank you for the 5-star rating. We're delighted. to hear that working with Joe led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, John Allen, General Manager

February 25, 2022

Have purchased several cars from Allen Chevrolet and Brian. I like Chevrolet vehicles and Brian is nice. Thank you for the positive experience! More

by MARIANNEDEMAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, MARIANNEDEMAY! We're happy to hear that working with Brian elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, John Allen, General Manager

February 24, 2022

The sales staff was very helpful during the entire process - from locating a vehicle through financing through delivery. More

by RLBAYNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

Hi, RLBAYNE! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, John Allen, General Manager

February 24, 2022

I have NO faith in this dealership at all. I feel that they are trying to overcharge for service, gouge customers wherever possible, etc. I will not return ever. They tried to sell me a bunch More

by wcarver58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Feb 25, 2022 -

Allen Chevrolet Cadillac responded

wcarver58, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

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