Allen Chevrolet Cadillac

My entire experience at Stanford - Allen was simply, incredible. Tim Stoddard stayed after work twice. The first time was to talk to me a little about the vehicle I was looking at, and the second nigh incredible. Tim Stoddard stayed after work twice. The first time was to talk to me a little about the vehicle I was looking at, and the second night was to help me finalize the purchase of the car. Further, the next day that I came in, Tim was busy with another customer, but he took the time to have another sales representative to greet me in the lot and to help me with further research on the purchase of my new car. The dealership was very friendly and discreetly professional. They worked with me on the price of my trade in vehicle. Additionally, Tim spent time with me showing me how the car works. I was thoroughly impressed with his commitment to customer service, his transparency on negotionations, and his desire to see me get a good deal on a car. Instead of cutting the throat to the goose that lays the golden egg (me), Stanford - Allen has gone a very long way in my returning to deal with them again in the future. More

I needed to have my cts in for the oil change that comes free with the caddy. Craig picked the car up did the service and washed it and brought it back to me in perfect shape. Chris took care of a recall free with the caddy. Craig picked the car up did the service and washed it and brought it back to me in perfect shape. Chris took care of a recall I didn't even know the car had while it was there too. Thankls guys until next time! More

I purchased a 1998 S10 at Alen Chevrolet brand new with 2 miles and now I have 108,000 on it and never had a problem with it.My 2004 Chevy Colorado I just took it there they gave me excellent service and eve miles and now I have 108,000 on it and never had a problem with it.My 2004 Chevy Colorado I just took it there they gave me excellent service and every body is very friendly. More

We own 2 cars that have been serviced here at Allen Chevrolet. I like bringing my cars here because I trust that any problems will be found and fixed. The Malibu was my dad's car until he gave it to Chevrolet. I like bringing my cars here because I trust that any problems will be found and fixed. The Malibu was my dad's car until he gave it to my son. I would like to keep both cars running for as long as possible. So I want to keep bringing them in to be serviced by people that I know will do a good job. More

The service at Stanford-Allen have been good over all. The customer service has been great, including the time to get the vehicle in for repairs and the time it takes to complete the job. The customer service has been great, including the time to get the vehicle in for repairs and the time it takes to complete the job. More

Personally I had a horrible experience with this dealership. I found a vehicle I was very interested in online, a 2000 Silverado 4x4, but was worried about rusty rocker panels as none of the 44 pic dealership. I found a vehicle I was very interested in online, a 2000 Silverado 4x4, but was worried about rusty rocker panels as none of the 44 pictures online showed the rockers. I contacted the dealer to ask about the rocker panels at which time I was told there was no rust on this vehicle because this is not a "B lot" and they only keep clean vehicles on lot. This sounded like just the truck I had been searching for so I continued to pursue a loan from my local bank, as I live 2+ hours away. After receiving pre-approval on my loan, I again called the dealership two more times to confirm the rocker panels on this vehicle had no rust, and was told they did not. I also e-mailed someone at the lot and was told they would personally drive the truck, send me pictures/video of the rocker panels and get back with me the next day, as I was coming to the lot two days from this time. Well I didn't receive these pictures and videos but decided to come check out the truck anyways. Immediately upon pulling into the lot after a very long drive I noticed a hole rusted through the drivers side rocker panel! I still drove the truck and decided if I could get the price down enough where I would have enough money to fix the rocker panels, I would purchase it. When I gave John my reasonable offer on this truck, he laughed at me rather than attempting to make a "deal". I did not receive the friendly service that everyone else had mentioned, and did not feel like the dealership was trying to help at all. More

Craig went to great lengths to make sure we were happy with our selection. He took the time to explain all the new features and options associated with my Traverse. Craig made sure he was available accord with our selection. He took the time to explain all the new features and options associated with my Traverse. Craig made sure he was available according to our schedule. This is our third vehicle purchased with Craig Sauer at Standford Allen. More

Experience was very good, salesperson was very nice and honest! I enjoyed that they were accomodating to my schedule and didn't keep me waiting there all day. I feel like I got the most car for my money,an honest! I enjoyed that they were accomodating to my schedule and didn't keep me waiting there all day. I feel like I got the most car for my money,and stayed within my budget. I felt it was worth the short drive from Toledo to deal with such great people! More

I have dealt with this dealership many times in the past and just returned when Chevy started putting cars back on the market I liked. The Camaro I wanted was located in Youngstown, Ohio, and I had it with and just returned when Chevy started putting cars back on the market I liked. The Camaro I wanted was located in Youngstown, Ohio, and I had it within 3 days of my acceptance. My salesperson Craig Sauer explained everything thoroughly and welcomed me to return if I had any other questions. I am very satisfied with the sales procedure, the friendliness of the entire staff and certainly with my new Camaro. More

This is the fourth Cadillac CTS that I have leased from Stanford-Allen Cadilliac. I have found my salesman Craig Sauer, to be very helpful to all of my concerns and needs which is why I will continue to d Stanford-Allen Cadilliac. I have found my salesman Craig Sauer, to be very helpful to all of my concerns and needs which is why I will continue to do all of my future business with him. I will continue to recommended Stanford-Alllen cadillac to my friends. The service department is second to none. I have always had a great experence in my dealing with Stanford-Allen Cadillac and Mr. Sauer. This is why I have given Stanford-Allen Cadillac the great rating they More