Allen Chevrolet Cadillac
Monroe, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The workers are courteous and the service was prompt. I will be returning there for my next oil change. I will be returning there for my next oil change. More
Bought my car not 2 months later starts making loud noise get the car in after scheduling about a month out was told diagnostic will be about an hour …. 2 1/2 hours later finally found out what was going on get the car in after scheduling about a month out was told diagnostic will be about an hour …. 2 1/2 hours later finally found out what was going on waited for warranty to respond 3 days later which I was told maybe 1 day then it gets fixed ….. after picking up my car still has service engine soon light on and keeps stalling out when trying to start it up , which That was never a problem until I brought it in…. Just hope it gets fixed and fixed right this time More
Love this dealership! And Always a good experience and with great service. Thank you Allen chevy And Always a good experience and with great service. Thank you Allen chevy More
Worst service ever the left hand doesnt know what the right hand is doing there started when I bought the vehicle there the day after I bought the truck the backup camera went out sales guy said they wou right hand is doing there started when I bought the vehicle there the day after I bought the truck the backup camera went out sales guy said they would take care of it then after that the rear windows wouldnt roll down sales guy said they would take care of that to I take my truck in they had it for three weeks nothing got fixed they never once called me to update me about anything on the vehicle I had to call them couldnt hardly get anybody on the phone and when you did they didnt know anything so finally I had to go up there and talk to the service manager and tell him that I need my truck back by the end of the next week so I went to pick it up on Friday I get there they cant find my keys waited around 20 minutes to find them once they found them they couldnt figure out the paperwork cause there was no charge on it I proceeded to tell them because nothing was fixed that was another 15 minutes waiting for an answer on the paperwork then I get in my truck to leave there was some paperwork on the left side of the dash I removed it and there was a crack in my dash under it talk to the service manager about he proceeded to tell me they never messed with my dashboard in my truck do now besides all the problems I have with the truck I have a cracked dashboard but they said they would fix my inner tierod for $1047 dollars no way would I ever let them touch my truck again or will I ever purchase a vehicle again from there I paid 27000 $ for the truck been nothing but problems since day two worst deal ship ever so I hope you all learn something from my mistake dont buy nothing from Allen Chevrolet! More
The place was clean and had a relaxing feel. I didn't feel any pressure to buy. My sales person answered all my questions. I would recommend this dealership. I didn't feel any pressure to buy. My sales person answered all my questions. I would recommend this dealership. More
Not prepared for appointment, 35k vehicles should come with 2keys/fobs if not get two with 2keys/fobs if not get two More
The saleman was very helpful and polite he kept. Very well informed about the process we were going through to get the car we wanted Very well informed about the process we were going through to get the car we wanted More
Lack of communication, appointments not kept, extremely slow service. No loaner given when they had vehicle for 3 weeks slow service. No loaner given when they had vehicle for 3 weeks More
Highly recommend Jasen Raby! Great guy to deal with for your next new or pre-owned vehicle! Great guy to deal with for your next new or pre-owned vehicle! More