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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,849 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,849 reviews

March 01, 2018

Vehicle Purchase - Excellent Experience As soon as I walked into the dealership Mark, was the first one to welcome me. Mark, was very friendly and outgoing, from that point on based on my i More

by Impala 18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 05, 2018 -

Allen Chevrolet Cadillac responded

"Impala 18," What a wonderful review! We are so grateful for your positive feedback and acknowledgement of Mark's efforts to make your leasing experience such a good one. Our highly-trained staff is there to make you feel comfortable and to inform you of all the new technology available in today's automobiles. It seems that there are constant new or improved items throughout the year and we do our best to stay on top of these changes so that we can inform our customers. We want you to know where to go for service, an oil change or, heaven forbid, collision work. We thank you for your glowing public review and appreciate any customers you can send our way. Enjoy your new Impala! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 28, 2018

Good staff I have purchased cars from Mark before, this is my 3rd one that he has sold me. He goes over and above to ensure that everything is gone over complete More

by BummerBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Mar 02, 2018 -

Allen Chevrolet Cadillac responded

"BummberBob," Thank you for your complimentary review of Mark Williams and Stanford-Allen Chevrolet! We sincerely appreciate you publicly acknowledging our efforts to keep you a satisfied customer! With today's technology, it is imperative that all the new electronics are reviewed with a new car buyer. We want you to appreciate all that your new vehicle can do for you. We will be sure to let Mark know of your five-star review. We're sure he will be pleasantly surprised and honored. Enjoy your new vehicle! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 28, 2018

Great salesman, questionable service otherwise. I recently bought a 2018 Chevy Cruze Premium at Stanford-Allen Chevrolet Cadillac and I have to say I’m very pleased with my experience. Brandon Blunt More

by jabel9633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Murphy, Dan Smith , Brandon Blunt
Feb 23, 2018 -

Allen Chevrolet Cadillac responded

"Jabel," We are very grateful that you chose Stanford-Allen Chevrolet as your dealer of choice for your first car-buying experience. Our dealership and the staff goes out of their way to be sure that every customer is well taken care of and it sounds as if you were. Thank you for taking the time to review Stanford-Allen Chevrolet and Brandon Blunt. We are both very appreciative of the positive feedback and the five-star rating! Don't forget, you get complimentary maintenance service with your vehicle and our Quick Lube can take care of that for you and our Service department is there whenever you might need anything more. No matter what, you will receive the attention you deserve long after the sale. Just get in touch with Brandon and he'll take care of it. Thank you again! Enjoy your new Cruze!! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 27, 2018

We had a great experience - Mark was amazing! Mark was amazing - perfect customer service!! The finance process was amazingly simple and fast - much better than our previous experiences with the o More

by Rockie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Feb 28, 2018 -

Allen Chevrolet Cadillac responded

"Rocky12," Thank you for such a wonderful review! We are very happy to hear that your visit was such a good one. Your new Traverse looks good on you! We're sure that you will enjoy the space, drivability and comfort of this SUV. Sometimes, a little extra room can bring everyone together. And that's a good thing! We thank you for choosing Mark Williams and Stanford-Allen Chevrolet as your dealer. We are always here to lend a hand or answer any questions you might have. Feel free to contact Mark and he will do all that he can to assist you. Don't forget, your new vehicle comes with complimentary maintenance and Stanford-Allen's Service department stands ready to serve you when the time comes. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 26, 2018

Great people. Friendly and easy to do business with. If your in the Toledo area go north to Monroe for your new Cadillac. The entire experience was as you would expect from a Cadillac dealer. Alec is gr More

by Vicxt5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alec Cobb
Feb 28, 2018 -

Allen Chevrolet Cadillac responded

"Vicxt5," Thank you for the recommendation and the five-star review! They both mean a lot to us at Stanford-Allen Cadillac. Alec is a conscientious sales consultant who does his best to get what his clients want and then working out a payment that fits into their budget. We are grateful that he was able to make both work for you and that you are now driving in style with your new XT5! Enjoy your new vehicle and please do tell your friends. It's less than half an hour from Toledo, so well worth the drive to get the special customer service that we offer. Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Cadillac

February 23, 2018

personal and friendly Stanford Allen Chevrolet is a great place to buy your new car. Friendly service with everything done in house. Kyle was very helpful with our selectio More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE MASNEY
Feb 26, 2018 -

Allen Chevrolet Cadillac responded

Dear Ryan, Thank you so much for your excellent review of Kyle and Stanford-Allen Chevrolet! We appreciate you taking the time to let us know that your experience was an excellent one. Stanford-Allen Chevrolet strives for extreme customer satisfaction so it's nice to hear from those customers who let us know that our efforts made an impact. We know that you will enjoy your new pre-owned vehicle and we stand ready to assist you with your service needs should the need arise. We want you to know that we stand behind every vehicle we sell. Thank you again for the review. Please don't hesitate to reach out to us if there's anything more we can do! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 23, 2018

Great Experience! This is the second time we have worked with Mark Williams and he is great! Very knowledgeable and accessible if you have any questions or concerns. Hi More

by Mccloud89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Feb 26, 2018 -

Allen Chevrolet Cadillac responded

Mr McCloud, Thank you very kindly for your review of Mark Williams and Stanford-Allen Chevrolet. We're happy to hear that your experience was excellent. Mark is a great guy who truly works hard for his customers to get the vehicle they want at a price that fits their budget. We hope that, because of your relationship with Mark, you will send your family, friends and/or co-workers to him if they are in the market for a new vehicle. Rest assured, Mark will take excellent care of them too. Thank you again to choosing Mark Williams and Stanford-Allen Chevrolet! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet

February 19, 2018

Thank You Mark Williams!! I am a returning customer because of the outstanding service and professionalism. This is my second vehicle from Stanford Allen, I’ve never had a bad More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Murphy- Finance Director, Mark Williams
Feb 21, 2018 -

Allen Chevrolet Cadillac responded

Robin, Thank you for your glowing review of Mark, John and the entire Stanford-Allen staff. We are pleased to hear that your experience was such a good one. At Stanford-Allen, the team works very well together and does it's absolute best to be sure that every customer -- from Sales to Service -- is pleased with the service they receive. It is our goal to work hard for our customers and it's great when those customers rate us as you did. Congratulations on your new vehicle. Enjoy the ride! Take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 19, 2018

Thanks Jason!! I was in the market looking for new car or great used car for weeks. In that time frame I easily traveled to at least 6 different dealerships to look More

by Matt A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason White
Feb 21, 2018 -

Allen Chevrolet Cadillac responded

Dear Matt, Thank you so very much for your wonderful review!! That's quite a bit of praise for Jason White and Stanford-Allen Chevrolet Cadillac. We sincerely appreciate you taking the time to let us know of your excellent experience. Jason and the rest of the staff at Stanford-Allen treat every customer like family. We get review after review of customers saying that they have never been treated as well as they were treated at our dealership. We're so happy that you feel the same. Again, thank you for your review. We look forward to seeing you in the future. In the meantime, take care and be safe, Michelle J Hughes for the management team at Stanford-Allen Chevrolet Cadillac

February 14, 2018

Thank You Brandon Blunt and Stanford Allen Chevrolet Brandon Blunt was polite, courteous, and very helpful working with me. Best experience I ever had doing business with any dealership, will return agai More

by cosmo2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Blunt
Feb 16, 2018 -

Allen Chevrolet Cadillac responded

Linda, Thank you so very much for your complimentary review of Brandon Blunt and Stanford-Allen Chevrolet. You look great standing next to your brand new Chevy Equinox! We're so happy that you had your "best dealership experience ever" with us. Stanford-Allen Chevrolet Cadillac has worked very hard to change the way residents of Monroe County and beyond think about buying a car. We've built a family of sales consultants who are very customer-oriented and try to make those customers feel that they are members of that same family. It sounds as if we've succeeded with you, and that makes us very happy. Thank you for choosing Stanford-Allen Chevrolet and enjoy your Equinox! Take care and be safe, Michelle J Hughes for the management staff at Stanford-Allen Chevrolet

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